Michael Finch
Clinton,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
11
11
years of professional experience
Work History
IT Manager
H&T Enterprises, Inc
03.2013 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Demonstrated familiarity with latest hardware, software and networking technology.
Education
Associate of Applied Science - IT
ITT Technical Institute
Knoxville, TN06.2009
Skills
- IT Asset Management
- Network Administration
- Technical Troubleshooting
- Team Development
- IT Compliance
- IT Infrastructure
- IT Budgeting
- Quality Assurance
- Documentation Management
- IT risk management
- IT resource use
- IT infrastructure proficiency
- Budget Control
Timeline
IT Manager
H&T Enterprises, Inc
03.2013 - Current
Associate of Applied Science - IT
ITT Technical Institute