MICHAEL FINK

• Perform diagnostic X-ray exams for an average of 35-40 patients daily across emergency, inpatient, and outpatient units, maintaining accurate anatomical positioning.
• Coordinate 35-50 imaging exams daily across emergency, inpatient, and outpatient units to support steady patient throughput.
• Operate mobile X-ray units and C-arms in operating room and ICU settings, including Siemens and Globus 3D systems.
• Maintain strict radiation safety practices by following ALARA principles during every exam and portable imaging procedure.
• Document exams in Epic and PACS, transmit images to reading radiologists, and keep medical records organized.
• Support image quality assurance and emergency imaging workflow to keep studies diagnostic and turnaround efficient.

• Managed 50-60 guest interactions weekly to keep service timely during busy dining periods.
• Entered orders accurately and communicated specials to prevent mistakes and delays at the table.
• Monitored guest body language and table needs, adjusting pace and attention to maintain satisfaction.
• Balanced multiple tables during peak service, prioritizing requests and supporting a smooth dining experience.

• Completed 4 monthly inventory counts to support ordering accuracy and tighter cost control.
• Prepared 1 weekly staff schedules to balance coverage, labor needs, and service demand.
• Managed day-to-day restaurant operations and long-term planning to keep the business running efficiently.
• Recruited, hired, coached, and mentored staff, supporting performance feedback and career growth.
• Reviewed invoices and expense reports, handled cash, and completed twice-monthly audits.
• Maintained a clean dining area, served safe food, and delivered fast, high-quality guest service.
• Applied food safety practices and ServeSafe certification to support compliant kitchen operations.

• Greeted customers and listened closely to problems described to determine solutions.
• Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
• Resolved customer service issues using company processes and policies and provided updates to customers.
• Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
• Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
• Reviewed associate performance to identify training needs.
• Responded to customer requests for products, services, and company information.

completed high school diploma.