Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Finley

Port Charlotte,FL

Summary

Accomplished Manager of Operations at M & D Custom Services And Construction LLC., adept in logistics management and team leadership. Spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction, achieving notable financial targets. Expert in fostering supplier relationships and streamlining workflows, demonstrating a strong blend of problem-solving and project management skills to drive business growth. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Construction professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Manager of Operations

M & D Custom Services And Construction LLC.
07.2015 - 06.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
  • Led adoption of sustainable practices within operations, reducing waste and promoting environmental responsibility.
  • Reduced downtime and improved productivity by maintaining equipment and scheduling regular maintenance checks.
  • Enhanced customer experience by refining service delivery processes, leading to repeat business and positive reviews.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Manager

Northeast Contracting Services
04.2011 - 07.2015
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

High School Diploma -

Atlantis High School
Delray Beach, FL
05.1989

Skills

  • Document Control
  • Performance monitoring
  • Production
  • Workflow Optimization
  • Customer Service
  • Health and safety compliance
  • Performance Management
  • Project planning and development
  • Schedule oversight
  • Complex problems analysis
  • Operations Management
  • Schedule Management
  • Management
  • Project Management
  • Team Leadership
  • Project management abilities
  • Assignment Delegation

Timeline

Manager of Operations

M & D Custom Services And Construction LLC.
07.2015 - 06.2024

Manager

Northeast Contracting Services
04.2011 - 07.2015

High School Diploma -

Atlantis High School
Michael Finley