Michael Fissel
Middleburg,FL
Summary
Results-driven Correctional Sergeant with extensive experience at the Florida Department of Corrections. Expert in emergency response and de-escalation techniques, ensuring safety and compliance. Proven ability to train staff effectively and enhance operational efficiency, fostering a secure environment through proactive surveillance and strong communication skills.
Overview
6
6
years of professional experience
Work History
Security Guard
Southern Social
12.2024 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Assisted in training new staff on security procedures and emergency response protocols.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Door Technician
Entry Specialist
04.2024 - Current
- Diagnosed and repaired various door systems, ensuring optimal functionality.
- Installed door hardware and components, adhering to safety regulations.
- Collaborated with team members to troubleshoot complex door issues efficiently.
- Maintained accurate records of service calls and repairs completed.
Door Technician
Holman Inc
06.2022 - 04.2024
- Coordinated logistics for large-scale installations involving multiple technicians ensuring a smooth workflow without delays or complications.
- Led training sessions for new hires on company procedures, door system basics, troubleshooting techniques, and customer service expectations.
- Improved door functionality for clients by diagnosing issues accurately and implementing appropriate solutions.
- Boosted company reputation through excellent communication skills when interacting with customers during service calls.
Correctional Sergeant
Florida Department Of Corrections
Florida State Prison
06.2020 - 06.2022
- Coordinated inmate schedules, programs, and activities to promote rehabilitation.
- Implemented conflict resolution strategies to de-escalate volatile situations among inmates.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Education
Basic Recruit Training - Law Enforcement
Department of Corrections
Florida State Prison 09.2020
High School Diploma -
Creekside High School
St John’s 05.2018
Skills
- De-escalation techniques
- Emergency response
- Body searches
- Policy enforcement
- Staff supervision
- Firearms proficiency
- Incident reporting
- Professionalism
- Professional ethics
- Search and seizure procedures
- Criminal justice
Timeline
Security Guard
Southern Social
12.2024 - Current
Door Technician
Entry Specialist
04.2024 - Current
Door Technician
Holman Inc
06.2022 - 04.2024
Correctional Sergeant
Florida Department Of Corrections
06.2020 - 06.2022
Basic Recruit Training - Law Enforcement
Department of Corrections
High School Diploma -
Creekside High School