Michael Fleming
Thompsons Station,TN
Summary
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Project Manager
Sparrow homes
04.2022 - Current
- Highly-organized and detail-oriented Field Project Manager with a strong track record of success in managing vendors in the field
- Skilled in providing exemplary customer service to residents, vendors, and internal customers while effectively communicating both orally and in writing
- Collaborative team player with the ability to hold vendors accountable to quality standards in an assertive and professional manner.
- Reduced project costs with effective budget management and cost-saving initiatives.
- Managed multiple projects simultaneously while maintaining attention to detail and focus on priorities.
- Conducted risk assessments to proactively address potential challenges before they escalated into major issues.
- Negotiated contracts with vendors and suppliers to secure favorable terms for the organization''s benefit.
- Delivered completed projects on time by prioritizing multiple tasks.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and vendor performance closely to quickly intervene in mistakes or delays.
Maintenance Supervisor
Inland Residential Real Estate
08.2017 - 04.2022
- Managing schedule for make ready, vendor related repairs, preventive maintenance programs, and emergency on call rotations
- Supervised team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
- Fostered positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
Lead Maintenance Supervisor
JRK Property Holdings
03.2017 - 08.2017
- Personally recruited to help clean up the maintenance operations on a 685 unit apartment complex
- Within the 1st 90 days we received a letter from the city code enforcement officers thanking us for the impact we have had on ongoing issues for years at the property
- This was one of the highest honors to be recognized by a city government for the work that we put in to a very challenging community to manage.
Supervisor
Pinnacle Property Management
01.2016 - 03.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Manage, punch, and schedule all active renovations on site.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained clean and well-organized shop areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
Service Manager
Equity Residential
10.2011 - 01.2016
- Immense skill in the use and operation of hand tools, power tools, and mechanical equipment in a safe and efficient manner
- Resolved customer complaints in professional and timely manner.
- Ability to maintain accurate records and complete activity reports
- In-depth ability to work independently in the absence of supervision
- Solid ability to establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work
- Budget management and variance reports
- Supervisory experience includes scheduling of tasks to a crew, and action plans for non-performing employees using appropriate coaching and feedback techniques
- As manager have increased move out cost recovery by 25% year over year income growth of 11% YTD in 2015.
- Met with customers to discuss service needs and offer available solutions.
Drillers Helper
High Plains Drilling a Terracon Company
10.2005 - 08.2011
- Ability to work on heavy machinery in a safe and proficient manner
- Ability to work 90 hours a week of physical labor
- Remarkable ability to perform a variety of heavy manual labor for extended periods of time and under unfavorable weather conditions
- Hundreds of hours driving a commercial vehicle with zero incidents, reports, or tickets
- Assisted clients (engineers) with taking elevation measurements, soil samples, soil type reports, and environmental well monitoring
- A decent understanding of construction layouts and color codings
- Vast knowledge of OSHA safety standards in field, on construction sites, and in a shop
- Everyday usage of basic mathematics on the job.
- Operated and serviced trucks, backhoes, forklifts, generators, engines, pumps and other types of equipment.
- Performed soil drilling, sampling and monitoring well installation, on sites.
Education
Diploma -
Woodfield High School
Online01.2009
Skills
- Electrical
- Project Management
- Maintenance
- HVAC
- Mechanical Knowledge
- Commercial Driving
- Plumbing
- Blueprint Reading
- Property Management
- Project management
- Budgeting
- Customer service
- Contract negotiation
- Organizational skills
- Communication skills
- Facilities maintenance
- Tools
- Drywall
- Painting
- Microsoft Excel
- Microsoft Word
- Microsoft Office
Certification
- CPO, 04/01/16, 04/01/21, Certified pool operator.
- EPA Universal, 03/01/12, Present, Refrigerant certification
- Osha 10-hr General Industry Safety and Health, 10/01/16, 10/01/21
Awards
- Take educated risks presented by EQR., 12/01/12
- Living the 10 ways to be a winner presented by Equity residential, 12/01/15
- Maintenance supervisor of the year, 12/01/19
Timeline
Field Project Manager
Sparrow homes
04.2022 - Current
Maintenance Supervisor
Inland Residential Real Estate
08.2017 - 04.2022
Lead Maintenance Supervisor
JRK Property Holdings
03.2017 - 08.2017
Supervisor
Pinnacle Property Management
01.2016 - 03.2017
Service Manager
Equity Residential
10.2011 - 01.2016
Drillers Helper
High Plains Drilling a Terracon Company
10.2005 - 08.2011
Diploma -
Woodfield High School
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