Michael Fletcher

Selected as first-shift CT tech at Southwest Medical Village, serving in role for over 3 years.

Facilitated CT imaging at 13 Austin-area sites over 2 years as float CT tech, mastering diverse protocols and procedures.

Proactively reviewed schedule 1 to 4 weeks in advance to resolve scheduling conflicts ahead of time.

Enhanced patient intake process by effectively managing walk-in and stat cases.

Arrived early to verify scanner readiness before patient exams began.

• Performed over 100 x-ray exams as sole X-ray tech while building radiology program for new ship and serving as radiation health program manager.
• Delivered over 100 x-ray exams as sole X-ray tech while establishing radiology program for new ship and managing radiation health program.
• Radiology support expanded with over 100 x-ray exams completed while new ship program was established and radiation health oversight was maintained.
• Supported daily operations for medical department of 20 personnel, including sick call, physical exams, record maintenance, appointment tracking, supply management, work schedules, and medical and military training.
• Organized medical department operations to ensure efficiency and compliance. remained organized and compliant while supporting 20 personnel across sick call, physical exams, records, appointments, supplies, schedules, and training.
• Passed Navy shipboard medical readiness inspection, similar to Joint Commission standard required for underway operations.
• Passed Navy shipboard medical readiness inspection aligned with Joint Commission standards for underway operations.
• Managed zone inspections through weekly walk-throughs of 105 spaces, collaborating with inspectors to resolve discrepancies promptly.
• Oversaw zone inspection program for medical department, performing weekly walk-throughs of 105 spaces and addressing discrepancies efficiently.
• Department spaces stayed inspection-ready through weekly reviews of all 105 areas and rapid correction of discrepancies.
• Led approximately 10 BLS classes for more than 200 personnel.
• Facilitated approximately 10 BLS classes for more than 200 personnel.
• Instructed over 400 personnel on 11 first aid topics across 15 sessions.
• Provided first aid instruction to over 400 personnel across 15 sessions on 11 topics.
• First aid readiness improved through instruction of over 400 personnel on 11 topics during 15 sessions.

• Guided over 250 clinic personnel in making informed career decisions.
• Submitted monthly personnel requests to manage potential staffing losses.
• Drafted monthly reports for command leadership.
• Led quarterly meetings with command leadership.
• Facilitated monthly meetings with team members to discuss progress and challenges. with 20-member career counseling team.
• Performed part-time radiology duties, including X-ray imaging and CT studies.
• Deployed to hospital in Cuba for 1 month to cover X-ray staffing shortfall and guide new technologists.

• Coordinated diagnostic radiology operations with 60 personnel in 4 x-ray rooms, 47-bed emergency room, fluoroscopy studies, orthopedics, C-arm procedures, and portable imaging on 16 wards, ensuring effective service delivery.
• Assisted in managing CT division operations with 15 personnel across 3 scanners in main CT and emergency room, supporting efficient imaging processes.
• Performed radiography in a combat hospital setting for about 50 casualties in Afghanistan.
• Provided customer service to patients in the radiology department, ensuring their needs were addressed promptly. for radiology department, completed quarterly training, and resolved 12 patient complaints, enhancing patient satisfaction.
• Led hazmat decontamination team of 25 personnel and conducted monthly training.