Michael Fleury
San Francisco,CA
Summary
Professional Bartender with 20+ years in the San Francisco bar community to seek and maintain part-time position in upscale dining establishment. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed in beer, wine and spirits with diverse menu of memorized drink recipes. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Last Rites
05.2021 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Ensure positive work environment through effective teamwork and communication with colleagues.
- Efficiently open or close bar according to established procedures, ensuring preparedness for each shift.
- Maintain clean and organized workspace, ensuring compliance with health and safety regulations.
- Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
Brand Representative
Morro Hermoso LLC
11.2018 - Current
- Assist in boosting brand visibility and attracting new customers.
- Deliver informative information generating interest in brand and its product.
- Established and maintained positive relationships with customers.
Bartender Supervisor
Nopa
05.2021 - 09.2023
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Alamo Drafthouse
11.2015 - 12.2018
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
The Alembic
05.2008 - 11.2015
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service.
- Followed strict recipes and drink measurements. Continuously updated knowledge of industry trends, introducing new cocktails and techniques to menu
- Upheld strict regulations for safe alcohol service and food safety.
Education
Some College (No Degree) - General Studies
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- ABC standards
- Teamwork and Professionalism
- Bar Equipment Familiarity
- Health codes compliance
- Creative Mixology
- Professional Service Standards
- Bar Menu Planning
- Cost Control
Certification
- Certified RBS , Serve Safe
References
- Greg Quinn, 415-846-0465. Owner operator @ The halfway Club 1166 Geneva
former GM of The Alembic SF. 2012-2014
- Sarah Lawson-Steopps, 415-827-6471 Beverage director @ Nopa SF
- Tommy Bermudez, 415-533-3702 General Manager of Last Rites SF
Timeline
Bartender - Last Rites
05.2021 - Current
Bartender Supervisor - Nopa
05.2021 - 09.2023
Brand Representative - Morro Hermoso LLC
11.2018 - Current
Bartender - Alamo Drafthouse
11.2015 - 12.2018
Bartender - The Alembic
05.2008 - 11.2015
Saddleback College - Some College (No Degree), General Studies