Summary
Overview
Work History
Education
Skills
Accomplishments
Personalhistory
References
Summary - Experience
Timeline
Generic

Michael Flippin

Springfield,OR

Summary

Flexible, results-oriented Manager offering focused leadership and operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

43
43
years of professional experience

Work History

Warehouse Operations Manager / Outside Sales

Cedarwood Distribution
07.2022 - Current
  • I am responsible for all incoming and outgoing shipments as well as contacting current and prospective customers
  • This is very physically and mentally demanding work

Facility Manager

42nd Street Center Mini Storage
06.2013 - 10.2021
  • I supervised five employees along with making sure the day-to-day tasks were handled
  • I was responsible for everything that happened on premises including, but not limited to: keeping units rented, building maintenance, daily reports, daily deposits, advertising, website maintenance, setting up auctions, accounts receivable, accounts payable, inventory control and filing
  • The eight years I managed were the most profitable in the facility's twenty year history

Merchandiser / Direct Store Delivery Vendor

Kellogg’s Snacks Division
10.2007 - 06.2013
  • My main function was taking care of our customers, both wholesale and retail
  • I worked with store personnel setting promotions, stocked shelves, built displays, ordered product, etc
  • The majority of the time I worked unsupervised
  • The route managers told me what needed to be done and turned me loose
  • I did everything the salesman didn’t have time to do, which was fairly substantial

Gun Library Outfitter

Cabela’s
03.2011 - 04.2012
  • I was one of the Springfield store’s opening crew
  • I bought and sold previously enjoyed, antique, collectible and special edition firearms; every type of firearm imaginable and a few not imaginable
  • From a three-hundred dollar Kel-Tec pistol to twenty-five-thousand dollar custom Merkel shotguns, whatever came in the door I had to determine its value to the seller and its retail value
  • It was a fun and challenging job

Business Owner / Direct Store Delivery Vendor

Tim’s Cascade Snacks
08.2005 - 10.2009
  • Company Overview: Independent Wholesale Distributor for Tim’s Cascade Snacks
  • I bought the business to flip it for a profit
  • When I purchased the business, it was doing less than half the gross sales it was when I sold it
  • I bought the route for eleven thousand dollars and sold it for forty-one thousand dollars
  • Independent Wholesale Distributor for Tim’s Cascade Snacks

Buyer / Sales Clerk

A-American Buyers
01.2003 - 10.2005
  • I bought and sold merchandise in a second hand store
  • I was hired because of my diverse areas of experience as well as my knowledge of firearms
  • I used my experience to make the store record profits
  • It was interesting

Insurance Agent

AFLAC
01.2002 - 08.2005
  • I was responsible for taking care of our insureds as well as finding and enrolling new groups, building Cafeteria Plan Documents, processing claims, and keeping our groups in compliance with their Section 125 Plan
  • I had technical and important legal responsibilities where a simple mistake could mean ugly tax penalties for our clients if not done correctly

Parts Store Counter

Razzoo’s Parts and Hardware
01.2002 - 01.2005
  • I filled in for the owner, Sam Risseeuw a couple of times a month, when he wanted to take days off
  • I have known Sam since our management days at Knecht’s
  • I sold auto parts, hardware, assembled crimp-on hydraulic hoses, special orders, bank deposits, basically everything I did back in the old Knecht’s days
  • It was fun to get back into it

Insurance Agent

Farmers Insurance
02.2000 - 01.2003
  • I was responsible for everything in my agency including helping insureds with coverage, claims and keeping them from having gaps in their coverage
  • Cold calling (prospecting new clients), writing commercial, life and personal lines insurance, reviewing coverage, bank deposits, etc
  • I was the number six commercial insurance agent for Farmers in Oregon based on new premium dollars from 2001-2003

Direct Store Delivery (DSD) Vendor

Tony’s Pizza Service
12.1996 - 02.2000
  • I was a wholesale route manager with many responsibilities as our company was headquartered in Seattle
  • I worked mostly unsupervised, doing everything myself which included: setting promotions with my independent stores, setting ad copy, doing freezer resets to maximize profits, scheduling product demos, ordering the correct product, scheduling truck maintenance, etc
  • With almost no training, my route sales were nearly a million dollars my first year (which was a new record for the route) and by year three my annual sales were over two million dollars

Retail Auto Parts Key Man / Counter Clerk

Knecht’s Auto Parts
08.1995 - 12.1996
  • I was the right hand man and was in charge of everything the manager didn’t have time to do: scheduling lunches, calling in special orders, assembling and ordering hydraulic hose and fittings, ordering a vast assortment of fasteners, occasionally closing the store or key person when the manager was off premises
  • With years of management experience, I could do anything that needed to be done

Retail Auto Parts Store Manager

Knecht’s
04.1990 - 08.1995
  • I was sent over from the Highway 99 store to increase sales, clean the place up and get it organized
  • Our gross sales nearly tripled and customer count more than doubled in the same period
  • By my second year, I was consistently in the top five in gross sales and profit out of 17 stores with the smallest square footage in the company

Retail Auto Parts Store Manager

Knecht’s
03.1985 - 04.1990
  • The number one reason I was sent to this location was to increase sales
  • Besides the normal managerial tasks, I also scheduled a daily delivery truck for the stores in the Eugene/Springfield area
  • My previous warehouse management experience really helped with this
  • Gross sales and customer count both nearly doubled during this time

Warehouse Manager

KAPCO United Wholesalers
05.1984 - 03.1985
  • Company Overview: (Knecht’s Auto Parts Company warehouse)
  • My responsibilities were typical for any high volume, 58,000 sq/ft warehouse: making sure the customers got what they needed, when they needed it; inventory organization; working with manufacturers and freight companies to keep orders flowing; damage claims/shrink control; loading and unloading trucks; etc
  • I was responsible for developing and implementing new picking and shipping procedures to streamline production and make the warehouse more efficient
  • Many of the procedures I developed back in 1983-84 were still being used up until 2019 when they closed the warehouse
  • Mentally and physically demanding work, but fun and rewarding
  • (Knecht’s Auto Parts Company warehouse)

Retail Auto Parts Clerk / Assistant Manager

Knecht’s Auto Parts
01.1982 - 05.1984
  • This was the largest store in the Knecht’s chain
  • I worked my way from sweeping floors to assistant manager in less than a year and a half
  • In addition to selling and ordering parts, hardware and fasteners, I learned how to assemble hydraulic hoses, order hydraulic hose and fittings, sold over-the-road truck parts, welding gas, welding supplies as well as performed outside sales to trucking and logging companies
  • I did everything the managers of the smaller stores did and then some
  • I gained many years of valuable experience in a short amount of time

Education

High School Diploma -

Thurston High School
01.1979

Skills

  • Operations management
  • Inventory management
  • Food safety
  • Cost control
  • Customer engagement
  • Health code compliance
  • Talent development
  • Guest relations
  • Facility maintenance
  • Employee retention
  • Schedule coordination
  • Purchasing

Accomplishments

  • Improved online reviews by successfully handling customer complaints.
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Reduced employee turnover by creating and implementing a no-cost incentive program.

Personalhistory

Lived in the Eugene-Springfield area since 1965., Thurston High School, 1979, 3.87, hunting, target shooting, hiking, camping, working on vehicles, loading ammo, Enjoy overcoming challenges and have always increased productivity and profitability wherever I worked.

References

Available upon request

Summary - Experience

Forty years providing superior customer service, Forty years retail and wholesale sales experience, Twenty years experience in retail and wholesale management, Ten years experience as a DSD vendor, Eight years experience in business website maintenance, Seven years experience as a small business owner, Comfortable and familiar with many business computing programs; Outlook, QuickBooks, Excel, etc., Better than average problem solving ability

Timeline

Warehouse Operations Manager / Outside Sales

Cedarwood Distribution
07.2022 - Current

Facility Manager

42nd Street Center Mini Storage
06.2013 - 10.2021

Gun Library Outfitter

Cabela’s
03.2011 - 04.2012

Merchandiser / Direct Store Delivery Vendor

Kellogg’s Snacks Division
10.2007 - 06.2013

Business Owner / Direct Store Delivery Vendor

Tim’s Cascade Snacks
08.2005 - 10.2009

Buyer / Sales Clerk

A-American Buyers
01.2003 - 10.2005

Insurance Agent

AFLAC
01.2002 - 08.2005

Parts Store Counter

Razzoo’s Parts and Hardware
01.2002 - 01.2005

Insurance Agent

Farmers Insurance
02.2000 - 01.2003

Direct Store Delivery (DSD) Vendor

Tony’s Pizza Service
12.1996 - 02.2000

Retail Auto Parts Key Man / Counter Clerk

Knecht’s Auto Parts
08.1995 - 12.1996

Retail Auto Parts Store Manager

Knecht’s
04.1990 - 08.1995

Retail Auto Parts Store Manager

Knecht’s
03.1985 - 04.1990

Warehouse Manager

KAPCO United Wholesalers
05.1984 - 03.1985

Retail Auto Parts Clerk / Assistant Manager

Knecht’s Auto Parts
01.1982 - 05.1984

High School Diploma -

Thurston High School

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Michael Flippin