Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Flores

Simi Valley,CA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Parts Sales Representative

Thousand Oaks Toyota
Thousand Oaks, CA
09.2017 - Current
  • Operated point of sales and parts lookup computer systems.
  • Handled returns of defective or incorrect parts following established procedures.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Generated purchase orders for materials needed for repairs or special projects.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

General Studies

Royal High School
Simi Valley, CA
06-2017

Skills

  • Negotiation Abilities
  • Customer Needs Assessment
  • Recordkeeping Abilities
  • Email Communication
  • Invoice Processing
  • Customer Service
  • Problem-Solving Skills
  • Vendor Relations
  • Verbal and Written Communication
  • Account Updating

Certification

  • 2018-2021 Parts Professional
  • 2022 Service Professional
  • 2022-2023 Parts Master

Timeline

Parts Sales Representative

Thousand Oaks Toyota
09.2017 - Current

General Studies

Royal High School

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Michael Flores