Michael Fontanez
Nashua
Summary
Results-oriented manager with extensive experience in staff supervision and training. Expertise in communication and problem-solving has led to improved team performance and operational success in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Court Security Officer
Hillsborough County Sheriff
Nashua, NH
09.2025 - Current
- Conducted thorough inspections of individuals, bags, and vehicles to prevent contraband entry.
- Ensured courtroom security and maintained order during hearings and trials.
- Assisted judges and attorneys with case management and procedural inquiries.
- Maintained order in the courtroom during high-profile cases, ensuring a smooth judicial process for all parties involved.
Property Maintenance Manager
Coburn Woods
Nashua, NH
08.2022 - 09.2025
- Supervised daily property maintenance tasks, ensuring timely completion and high-quality standards.
- Led landscape design initiatives, enhancing aesthetic appeal and functionality of outdoor spaces.
- Managed team operations, ensuring timely completion of landscaping projects and adherence to quality standards.
- Trained and mentored staff on best practices in horticulture and landscape maintenance techniques.
- Prepared detailed proposals outlining project scope, timeline, and estimated costs, resulting in higher rates of acceptance from potential clients.
- Enhanced overall landscape aesthetics by implementing innovative design concepts and plant arrangements.
Boxing Trainer
TITLE Boxing Club
Nashua, NH
03.2020 - 04.2025
- Designed personalized training programs tailored to individual fitness levels and goals.
- Led group training sessions, fostering a motivating and competitive environment.
- Monitored client progress, adjusting techniques and strategies to enhance performance.
- Developed new class formats to increase participant engagement and retention.
Branch Specialist
Triangle Credit Union
Nashua, NH
07.2020 - 02.2022
- Managed member account inquiries and resolved issues efficiently.
- Facilitated loan processing and documentation for member applications.
- Provided training to new staff on credit union policies and procedures.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
- Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
Assistant Store Manager
Swarovski Crystal
Merrimack, NH
07.2018 - 05.2020
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Analyzed inventory levels to optimize stock management and reduce shrinkage.
- Developed employee schedules to ensure adequate coverage during peak hours and events.
- Monitored sales performance metrics to identify trends and adjust strategies accordingly.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Assistant Store Manager
Fossil Outlet Store
Merrimack, NH
03.2017 - 06.2018
- Assisted in managing daily store operations and ensuring optimal customer service standards.
- Maintained visual merchandising standards to create an appealing shopping environment for customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Assistant Manager
Workout World
Nashua, NH
07.2015 - 02.2017
- Assisted in daily operations, ensuring smooth member check-ins and facility maintenance.
- Executed promotional campaigns to enhance member engagement and retention rates.
- Supported staff training initiatives, fostering a collaborative team environment.
- Coordinated scheduling for team members, improving service efficiency during peak hours.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
Pine Bush High School
Pine Bush, NYSkills
- Staff supervision and training
- Communication and interpersonal skills
- Quality control monitoring
- Analytical and critical thinking
- Health and safety compliance
Accomplishments
Undefeated professional boxer 12-0 (8ko)
Formally ranked #2 in the USA for amateur boxing
4 time Golden Gloves Champion
Olympic Trials Finalist
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Court Security Officer
Hillsborough County Sheriff
09.2025 - Current
Property Maintenance Manager
Coburn Woods
08.2022 - 09.2025
Branch Specialist
Triangle Credit Union
07.2020 - 02.2022
Boxing Trainer
TITLE Boxing Club
03.2020 - 04.2025
Assistant Store Manager
Swarovski Crystal
07.2018 - 05.2020
Assistant Store Manager
Fossil Outlet Store
03.2017 - 06.2018
Assistant Manager
Workout World
07.2015 - 02.2017
High School Diploma -
Pine Bush High School