Michael Forbis
Sturgeon,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Patient Access Representative
University of Missouri System
Columbia, MO
09.2022 - Current
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Utilizes FirstNet,RevCycle, and other Cerner applications daily.
- Applied HIPAA privacy and security regulations while handling patient information.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Front Desk Receptionist/Equipment Operator
Lindsey Rentals And Sales
Columbia, MO
03.2018 - Current
- Performed data entry into computer systems to maintain accurate records of customer information.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Kennel Manager/Kennel Worker
McAbee Veterinary Hopsital
Winter Park, FL
01.2015 - 02.2018
- Developed and implemented kennel policies and procedures.
- Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
- Supervised team of Kennel Assistants in daily operations of the kennel.
- Produced thorough, accurate and timely reports of project activities.
Assistant Manager
Dunkin Donuts & Baskin Robbins
Orlando, FL
01.2013 - 12.2015
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Identified cost-saving measures that could be implemented without compromising quality standards.
Soldier
US Army
Lawton, OK
09.2001 - 07.2008
- Developed operational plans for various missions in accordance with established regulations.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Participated in joint training exercises with allied forces to build relationships between nations.
- Advised command staff on potential risks associated with operations prior to mission execution.
- Led troops during live fire training scenarios using realistic terrain environments.
Education
Billing And Coding - Billing And Coding
Florida Technical College
Orlando, FL07.2008
Skills
- Familiar with Medicare and Medicaid
- Clerical Support
- Complex Problem-Solving
- Team Collaboration
- Customer Assistance and Interaction
- Spreadsheet Tracking
- Customer Service
Timeline
Patient Access Representative
University of Missouri System
09.2022 - Current
Front Desk Receptionist/Equipment Operator
Lindsey Rentals And Sales
03.2018 - Current
Kennel Manager/Kennel Worker
McAbee Veterinary Hopsital
01.2015 - 02.2018
Assistant Manager
Dunkin Donuts & Baskin Robbins
01.2013 - 12.2015
Soldier
US Army
09.2001 - 07.2008
Billing And Coding - Billing And Coding
Florida Technical College
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