Michael Ford
Syracuse,NY
Summary
Highly skilled professional with extensive experience in maintenance, construction, and team leadership. Successfully managed teams and projects, ensuring efficient operations and customer satisfaction. Proven track record of driving revenue growth and implementing strategic plans to expand service offerings. Strong expertise in overseeing maintenance, repairs, and remodels, as well as managing budgets and maintaining strong client relationships. Recently relocated to Syracuse, NY, to be closer to family and eager to bring skills and expertise to a new company, contributing to its success.
Overview
15
15
years of professional experience
Work History
Vice President
Step Above Home Care
2015.12 - Current
- Managed a team of project managers, laborers, and cleaners, ensuring successful
execution of all projects and operations. - Oversaw maintenance of 15+ company vehicles, coordinating with mechanics and
drivers to minimize downtime and ensure safety. - Led Company's turnaround from insolvency to profitability, increasing annual revenues from zero to millions of dollars within 3 years.
- Developed and implemented strategic plans to expand company's service offerings and geographic reach, resulting in increased market share and revenue growth.
- Conducted regular performance evaluations of staff and implemented training programs
to improve skills and productivity. - Maintained strong relationships with clients and vendors, ensuring customer satisfaction
and repeat business. - Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Property Maintenance Manager
Carnelian Woods
2013.10 - 2015.12
- Oversaw the maintenance of 150 condos and managed a team of maintenance personnel.
- Conducted repairs, renovations, and remodels to ensure the properties' proper functioning and aesthetic appeal.
- Developed and implemented maintenance schedules, ensuring timely completion of tasks and adherence to budgetary constraints.
- Collaborated with property owners and tenants to address their maintenance concerns and provide exceptional customer service.
- Completed partial or full dismantling of equipment to repair or replace defective components and restore functionality quickly.
Lead Carpenter
Parkhill Paint Decor
2012.12 - 2013.10
- Managed kitchen and bathroom remodeling projects, overseeing all aspects from demolition to installation, painting, and staining.
- Utilized carpentry skills to ensure high-quality craftsmanship and attention to detail in all remodeling projects.
- Coordinated with clients to understand their requirements, provided recommendations, and delivered customized solutions.
- Maintained project timelines and budgets while ensuring client satisfaction.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
Lead Lift Mechanic
Homewood Ski Resort
2011.11 - 2012.12
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Conducted regular safety meetings and training sessions to promote a culture of safety awareness and reduce workplace accidents.
- Managed budgets, procured necessary equipment and supplies, and coordinated maintenance and repairs for ski lifts.
Lead Lift Mechanic
Boreal Ski Resort
2008.06 - 2011.11
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Trained and developed junior lift mechanics, by providing guidance and sharing best practices.
- Managed budgets and staff schedules.
Education
High School Diploma -
Merced High School
Merced, CASkills
- Negotiation and Persuasion
- Employee Motivation and Performance
- Coaching and Mentoring
- Analytical and Critical Thinker
- Budget Oversight
- Project Management
- Inspection and Repair
- Safety Compliance Management
- Sales Expertise
Timeline
Vice President
Step Above Home Care
2015.12 - Current
Property Maintenance Manager
Carnelian Woods
2013.10 - 2015.12
Lead Carpenter
Parkhill Paint Decor
2012.12 - 2013.10
Lead Lift Mechanic
Homewood Ski Resort
2011.11 - 2012.12
Lead Lift Mechanic
Boreal Ski Resort
2008.06 - 2011.11
High School Diploma -
Merced High School
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