Highly skilled IT Project Manager with a proven track record in risk management and budget oversight. Expertise in facilitating cross-functional teams to deliver projects that enhance communication and streamline processes.
Overview
16
16
years of professional experience
Work History
IT Project Manager
Admiral Beverage
Worland
08.2013 - 09.2025
Led IT projects to enhance operational efficiency and streamline processes.
Coordinated cross-functional teams to ensure project timelines were met effectively.
Managed project budgets and resource allocation for various IT initiatives.
Implemented software solutions to improve communication within the organization.
Facilitated training sessions for staff on new technologies and systems integration.
Oversaw risk management processes
to identify and mitigate potential project issues.
Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, and resource allocation adjustments.
Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
Provided technical guidance and support on software development lifecycle processes, such as requirements gathering, design, coding, testing, and deployment.
I was also committed to performing all IT technician duties.
CEO/Lead Technician
Choppin Design LLC
WORLAND
01.2011 - 08.2015
Led strategic planning to align the company vision with market trends.
Developed innovative design solutions to enhance client satisfaction and engagement.
Oversaw project management processes to ensure the timely delivery of design projects.
Cultivated relationships with key stakeholders to drive business growth initiatives.
Championed brand development initiatives to strengthen market presence and identity.
Negotiated contracts with vendors to secure competitive pricing for goods or services.
Established policies and procedures that promoted an ethical work environment.
Committed to duties as the IT technician.
Exceeded sales goals through upselling and cross-selling within the existing client base, as well as strategically attracting new business.
Optimized supply chain to reduce materials costs and improve distribution.
Conducted routine system maintenance to ensure optimal performance of the IT infrastructure.
Managed network connectivity issues to maintain stable communication across devices.
Provided technical support for end-users via phone and in-person interactions.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Configured routers, switches, and wireless access points for LANs and WANs.
IT Technical Support Specialist
Empyre Solutions
Rawlins
08.2009 - 01.2011
Provided technical support for hardware and software issues.
Assisted users with troubleshooting network connectivity problems.
Conducted regular system maintenance and updates on workstations.
Collaborated with the team to resolve escalated technical inquiries.
Implemented best practices for data security and user privacy.
Maintained inventory of IT equipment and supplies for the office.
Installed, configured, and maintained computer systems, network equipment, operating systems, and applications.
Performed maintenance and upgrades to existing computer systems as needed.
Provided technical assistance to end users on a variety of issues, including hardware and software-related problems.
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Served as the first point of contact for incoming technical service calls and emails.
Used remote login tools to assist clients with technical and product questions.
Set up equipment for employee use, performing or properly installing cables, operating systems or software.