Michael Fowler
Water/Wastewater Professional
Jacksonville,FL
Summary
Water professional with over 20 years of progressive leadership in water resources with direct experience in Water and Wastewater Treatment, Distribution and Collection management. Expert knowledge of environmental regulations.
Project Management experience with delivering projects within tight time lines and budget restrictions.
Currently possess Florida Class C Wastewater Treatment Plant and Water Distribution Operators licenses.
Active member of Water Environment Federation, Florida Pollution Controler’s Operations Association and American Water Works Association. Wastewater Treatment Plant Operator with working knowledge of treatment processes to manage wastewater operations and promote environmental responsibility. Maintains water quality standards by effectively operating equipment and resolving minor technical issues. Demonstrated mathematical competence, mechanical skills, problem-solving and good communication skills.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Wastewater Treatment Plant Operator
JEA
Jacksonville, FL
10.2020 - Current
- Operates JEA’s Southwest Water Reclamation Plant treating over 20 MGD on a continuous basis.
- Monitors overall treatment process and makes necessary adjustments as indicated by current conditions, standards and or emergency conditions
- Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
- Collects wastewater samples and performs process control tests in compliance with National Pollutant Discharge Elimination System (NPDES) permit requirements.
- Adjusted water treatment levels to correct below-standard variances
- Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety.
Utility Pipefitter Crew Leader
JEA
Jacksonville, FL
05.2017 - 10.2020
- Led 12-18 crewmen in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
- Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
- Maintained professional relationships with Florida Department of Environmental Protection, Department of Transportation, Port Authority, City Council and community leaders.
Water Wastewater Troubleshooter
JEA
Jacksonville, FL
10.2015 - 05.2017
- Managed JEA’s Water, Wastewater and Reclaimed water service territory consisting of over 4,000 miles of water lines, 3,900 miles of wastewater lines and over 1,300 wastewater pumping stations.
- Resolved water and wastewater system problems to maintain integrity and minimize outages.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
- Subject matter expert on water and wastewater utility installation, maintenance and treatment process and procedures.
- Liaison between JEA and consumer providing information, suggestions and solutions on water and wastewater issues or complaints.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Identified issues, analyzed information and provided solutions to problems
Water/Wastewater Maintenance Mechanic
JEA
Jacksonville, FL
03.2007 - 10.2015
- Followed detailed maintenance and operational schedules to complete projects and keep vehicles functioning.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Diagnosed malfunctions and troubleshot issues.
- Performed Safe and timely repairs, improvements and maintenance to JEA's Water and Wastewater transmission, distribution and service lines.
- Operates and transports various types of heavy equipment such as but not limited to; Semi Trucks with Flatbed or Lowboy Trailers, Vacuum Sewer cleaning Truck, 18yd Dump trucks, rubber tire backhoe, frontend loaders, large and small tracked excavators, forklifts and other material handling equipment.
- Worked on large capitol water/wastewater, reclaimed water projects.
- Successfully completed JEA's required four year apprenticeship program to obtain position.
Education
Bachelor of Science - Environmental Science
Florida Gateway College
Lake City, FL 08.2016 - Current
Diploma - Water Quality Technician
Florida Gateway College
Lake City, FL 05.2017 - 12.2017
Skills
Public Health
Water Quality
EPA Standards
System monitoring
Sample collecting
Calibrating instruments
Documentation skills
NPDES Permits
Sludge Management
Operational Data Management
SCADA Software
Pump Stations
Flow Meter Monitoring
Department of Homeland Security/FEMA
IS-100 Introduction to Incident Command Systems
IS-700 National Incident Management Systems
IS-200 Single Resources and Initial Action Incident
IS-800 National Response Framework
IS-00775 EOC Management and Operations
Timeline
Wastewater Treatment Plant Operator
JEA
10.2020 - Current
Utility Pipefitter Crew Leader
JEA
05.2017 - 10.2020
Diploma - Water Quality Technician
Florida Gateway College
05.2017 - 12.2017
Bachelor of Science - Environmental Science
Florida Gateway College
08.2016 - Current
Water Wastewater Troubleshooter
JEA
10.2015 - 05.2017
Water/Wastewater Maintenance Mechanic
JEA
03.2007 - 10.2015