Summary
Work History
Education
Skills
Certification
Timeline
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Michael France

Summary

Hardworking and passionate job seeker with strong organizational skills, eager to secure a Senior Sales position in the Aviation industry. Ready to contribute expertise and drive to help the team achieve company goals. Proven track record of building and growing sales in competitive environments. Dedication to building rapport and maintaining loyal customer relationships is key, understanding the importance of understanding their needs and creating individual solutions. Deep technical acumen and strong communication skills, effectively helping customers understand product offerings.

Work History

Sales Manager

LIFT Aviation
10.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented Zendesk CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.

Sr. Sales Engineer Pre & Post Sales

GTS
11.2019 - 09.2023
  • Participate in on-site customer sales meetings
  • Participate in technical fact-finding and presented customized solutions at a level appropriate for the client
  • Deliver creative solutions that prevent or resolve system configuration challenges with entire customer environment in mind
  • Participate in the creation and delivery of technical content for marketing events such as webinars and customer presentations
  • Work on cross-functional internal teams on varying assignments to advance the goals and prosperity of Avalon Technologies
  • Work with a sales team to support achievement of project milestones and deliver on internal and/or external commitments
  • Participate in regular knowledge transfer with sales staff on current trends and developments related to technologies relevant to Red8 and its customers
  • Produce clear technical documentation for guides, white papers and case studies
  • Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process

Sr. Systems Engineer

Red8
03.2018 - 09.2019
  • Participate in on-site customer sales meetings
  • Participate in technical fact-finding and presented customized solutions at a level appropriate for the client
  • Deliver creative solutions that prevent or resolve system configuration challenges with entire customer environment in mind
  • Participate in the creation and delivery of technical content for marketing events such as webinars and customer presentations
  • Work on cross-functional internal teams on varying assignments to advance the goals and prosperity of Avalon Technologies
  • Work with a sales team to support achievement of project milestones and deliver on internal and/or external commitments
  • Participate in regular knowledge transfer with sales staff on current trends and developments related to technologies relevant to Red8 and its customers
  • Produce clear technical documentation for guides, white papers and case studies

Sales Engineer \ Solution Architect \ Systems Engineer

Avalon Technologies
01.2016 - 01.2018
  • Participate in on-site customer sales meetings with Avalon and Dell sales staff
  • Participate in technical fact-finding and presented customized solutions at a level appropriate for the client
  • Deliver creative solutions that prevent or resolve system configuration challenges with entire customer environment in mind
  • Participate in the creation and delivery of technical content for marketing events such as webinars and customer presentations
  • Work on cross-functional internal teams on varying assignments to advance the goals and prosperity of Avalon Technologies
  • Work with a sales team to support achievement of project milestones and deliver on internal and/or external commitments
  • Participate in regular knowledge transfer with Avalon and Dell sales staff on current trends and developments related to technologies relevant to Avalon Technologies
  • Produce clear technical documentation for guides, white papers and case studies

Infrastructure Management Sr. Analyst

SAN Storage Team Xerox\ATOS
01.2012 - 01.2016
  • Managed all aspects of large, (multiple PB) complex and dynamic storage environment in the government sector to include day-to-day operations, engineering and design in a 24/7/365 environment
  • Strong technical leadership ability on multiple storage platforms (e.g
  • EMC VMAX2/3, EMC VNX, HDS)
  • Responsible for leading the team on installation, configuration and tuning of the storage operating environment
  • Capacity planning, as well as systems performance and uptime monitoring, alerting, and reporting
  • Act as the team point of contact with cross functional teams, including Server Administrators, Network Engineers, Project managers
  • Hands-on technical knowledge as well as the ability to lead junior team members
  • Solid understanding of Networking and VMWare environments
  • Ability to communicate technical issues to business leaders as well as to communicate business drivers to technical engineers.

Sr. Systems Engineer

Austin Ribbon and Computer
01.2009 - 01.2012
  • Assess, design, implement and support IT infrastructures for clients in government as well as all levels of education in the State of Texas
  • Implemented and maintained a server virtualization farm
  • Migration of a test and development environment for a large state agency
  • Led and customized a Hyper-V and VMware Virtualization Proof Of Concept for a large university
  • Led, constructed, customized and managed a Hyper-V Virtualization POC for a large state agency
  • Led, customized, managed and supported the ARC ShoreTel VOIP phone installation project
  • Implemented, managed and supported 90 servers running VMware or Parallels Virtuozzo and 5400 Wyse terminals for school districts and cities in texas
  • Provided installation and ongoing support and maintenance of office firewall, server, desktops, laptops, printers and the wired\wireless networks for a Texas state officials office
  • Managed the distribution and installation of 3000 Apple and Dell laptops for a large city school district
  • Led the deployment and imaging of 600 Apple laptops for a medium size school district
  • Implemented a backup architecture using NetBackup 7.1 and Dell tape robots for a large state agency

IT Manager/Administrator BancVue

01.2006 - 01.2009
  • Managed day-to-day operations for 250-user company and its 500 customers
  • Installed, maintained and supported all local and wide-area networks, both wired and wireless, data network cabling, routers and switches, telephones and related voice network cabling, laptops, workstations and servers new operating systems, network drivers and file sharing systems and software updates
  • Installed and managed two data centers, two disaster recovery centers and a Bomgar remote support appliance

Education

High School Diploma -

Richard King High School
Corpus Christi, TX
05-1984

Bachelor of Science

Pensacola Jr. College
Pensacola, FL
01-1987

Bachelor of Science -

Austin Community College
Austin, TX
01-1996

Skills

  • Monthly Forecasting
  • Customer Needs Assessments
  • Product Demonstrations and Presentations
  • Revenue Generation
  • Lead Prospecting
  • Technical Integration
  • Company Representation
  • Account Management
  • Customer Queries
  • Data Analysis
  • Strong Technical Acumen
  • Pipeline Maintenance
  • Interpersonal Communication Skills
  • Partnering and Relationships
  • Sales Planning

Certification

IT Engineer Certifications:

MCTS - Windows Server Virtualization

MCTS - System Center Virtual Machine Manager 2008 MCTS – Microsoft Desktop Optimization Pack

MCTS – Microsoft System Center Configuration Manager MCTS – Microsoft Lync 2010 Configuration

Parallels Certified Virtualization Professional

Quest vWorkspace Certified Systems Engineer


Commercial Pilot Qualifications:

  • ASEL,AMEL, Instrument Airplane
  • Complex Endorsement
  • High Performance Endorsement
  • Restricted Radio Operator License
  • FAA Second Class Medical Certificate
  • Total Flight Hours - 902
  • Pilot in Command - 685
  • Turbine Time - 245
  • Instrument (Simulated & Actual) - 130
  • Cross Country - 547
  • Night - 55


Timeline

Sales Manager

LIFT Aviation
10.2023 - Current

Sr. Sales Engineer Pre & Post Sales

GTS
11.2019 - 09.2023

Sr. Systems Engineer

Red8
03.2018 - 09.2019

Sales Engineer \ Solution Architect \ Systems Engineer

Avalon Technologies
01.2016 - 01.2018

Infrastructure Management Sr. Analyst

SAN Storage Team Xerox\ATOS
01.2012 - 01.2016

Sr. Systems Engineer

Austin Ribbon and Computer
01.2009 - 01.2012

IT Manager/Administrator BancVue

01.2006 - 01.2009

High School Diploma -

Richard King High School

Bachelor of Science

Pensacola Jr. College

Bachelor of Science -

Austin Community College
Michael France