Michael Francis
Real Estate New Home Associate
Tucson,ARIZONA
Summary
Accomplished New Homes Sales Specialist with a proven track record, excelling in negotiation management and client relations. Leveraged expertise in new construction assessment and leads prospecting to exceed sales quotas and foster robust buyer and seller relationships. Demonstrated exceptional attention to detail and problem-solving skills, achieving significant revenue growth and high customer satisfaction ratings. Organized salesperson with extensive knowledge of new home property sales and mortgage coordination. Successful at closing deals with accuracy and speed. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
New Homes Sales Specialist
Meritage Homes Corp
06.2016 - 12.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Increased home sales through persuasion, negotiation and closing prowess.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Developed new business and managed new and existing clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Negotiated successful contracts on behalf of clients, securing favorable terms and conditions for their home purchases.
- Utilized CRM software to manage leads and track client interactions, improving follow-up strategies and increasing conversion rates.
- As a result of my efforts i averaged 80 New Home Sales a year.
- I was in the Presidents club 4 times.
- I achieved Top Ten in the Nation for Meritage Homes
Real Estate Agent
Vance Realty
10.2011 - 02.2013
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated and managed real estate transactions.
Owner Operator
Tucson Self Defense
11.2004 - 10.2011
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Maintained up-to-date administrative records to monitor operational conditions.
- Aligned branding initiatives and sales strategies with client goals.
- Devised processes to boost long-term business success and increase profit levels.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Trained Real Estate professionals and others in personal protection, how to conduct their business and show property in a safe manner.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- I focused on teaching Real Estate Agents how to conduct their business safely. As a result I was able to help over 500 local agents practice safe procedures while actively selling Real Estate.
Sales Manager/Sales Associate
PREMIER LAND ACQUISITIONS LLC
07.2004 - 01.2005
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expand sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Sales Associate
CONTRAVEST REALTY, L.L.C.
11.1999 - 04.2002
- Negotiated successful contracts on behalf of clients, securing favorable terms and conditions for their home purchases.
- Utilized CRM software to manage leads and track client interactions, improving follow-up strategies and increasing conversion rates.
- Developed strong relationships with clients through personalized customer service, resulting in repeat business and referrals.
- Provided expert guidance throughout the entire buying process, including financing options and closing procedures, easing client concerns and ensuring smooth transactions.
- Increased sales by effectively showcasing new homes and highlighting their features to potential buyers.
- Maintained detailed records of all transactions, ensuring accuracy and compliance with relevant regulations.
- Collaborated with marketing teams to create engaging promotional materials for new developments, driving interest from potential buyers.
- Collaborated with developers to customize property options for clients, ensuring satisfaction and timely completion of projects.
Education
Some College (No Degree) - Business Administration And Management
Pima Community College
Tucson, AZHigh School Diploma -
Sunnyside High School
Tucson, AZ05.1980
Skills
- Negotiation Management
- New Construction Assessment
- Buyer and Seller Representation
- Leads Prospecting
- Client Relations
- Contract Preparation
- Partnership Development
- Attention to Detail
- Sales Pipeline Management
- Closings Coordination
- Time Management
- Problem Solving
Accomplishments
I have been a successful sales associate receiving many awards and achievements. I am most proud of the following.
Achieving Presidential club with Meritage homes 4 times
Achieving top ten in the nation with Meritage home 2018
Timeline
New Homes Sales Specialist
Meritage Homes Corp
06.2016 - 12.2021
Real Estate Agent
Vance Realty
10.2011 - 02.2013
Owner Operator
Tucson Self Defense
11.2004 - 10.2011
Sales Manager/Sales Associate
PREMIER LAND ACQUISITIONS LLC
07.2004 - 01.2005
Sales Associate
CONTRAVEST REALTY, L.L.C.
11.1999 - 04.2002
Some College (No Degree) - Business Administration And Management
Pima Community College
High School Diploma -
Sunnyside High School
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