Dedicated Logistics Coordinator with experience in managing efficient deliveries, answering multi-line telephone systems, and reporting customer feedback. Possesses strong organizational and communication skills, enabling successful route planning and driver management. Proven track record of responding to customer requests, answering questions, and delivering messages in a timely manner.
Overview
22
22
years of professional experience
Work History
Logistics Coordinator / Dispatcher
AAA Recycling
11.2023 - 10.2024
Maintained electronic and physical filing systems to ensure easy retrieval of documents
Handled incoming calls, took messages, and directed inquiries to appropriate staff members
Managed email correspondence by responding to inquiries promptly and forwarding important messages to relevant parties
Performed general administrative tasks including photocopying, scanning documents, mailing letters/packages, etc
Assisted in onboarding new employees by preparing necessary paperwork and coordinating orientation schedules
Maintained confidentiality of sensitive information while handling employee records or company-related documents
Created spreadsheets or databases to track various office metrics such as expenses or inventory levels for reporting purposes
Collaborated with IT department to troubleshoot technical issues related to office equipment/software
Demonstrated strong attention to detail while proofreading documents/reports for accuracy
Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups
Improved customer satisfaction by resolving delivery issues promptly and effectively
Production Logistics Coordinator
Active Minerals International
08.2018 - 11.2023
Responsible for aspects of logging orders, routing, shipping, and tracking of outbound orders
Informed transporters for freight pickups and ensured cargo of routes appropriately
Prepared and verified bill of landing
Performed administrative tasks to support the logistics group
Scheduled all appointments/ shipments for domestic trucks, dry vans and rail
Maintained accurate records of all shipments, including tracking numbers, delivery dates, and recipient information
Collaborated with sales teams to develop optimized delivery strategies based on customer preferences and geographic considerations
Maintained strong relationships with carriers through regular communication regarding performance expectations and issue resolution
Served as a liaison between drivers and customers during deliveries to address any concerns or special instructions
Clinical Director | Assistant Office Manager | Vaccine Coordinator
Family Care of Middle Ga
03.2003 - 07.2018
Oversees the clinical team
Maintained inventory of medical and office supplies
Trained new staff and managed existing team member
Distributed workload among staff and ensured tasks are completed
Maintained a stock of samples in both offices
Conducted monthly reports to Vaccines for Children
Developed and produced all office flyer notifications for important policy changes, office news, and events
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients
Conducted comprehensive patient assessments, including medical history review, physical examinations, and diagnostic tests
Administered medications, injections, and immunizations following established protocols
Collaborated with healthcare team members to develop and implement patient care plans
Educated patients on preventive measures, medication usage, and lifestyle modifications for managing chronic diseases
Managed patient follow-up care by scheduling appointments and coordinating referrals to specialists when necessary
Maintained accurate electronic health records (EHR) documenting patient encounters, treatments provided, and progress notes
Interpreted laboratory test results to aid in diagnosing patients' conditions
Education
High School Diploma -
Baldwin High School
Milledgeville, GA
05.1994
Certification in Medical Receptionist -
Central Georgia Technical College
Milledgeville, GA
01.1994
Skills
COMMUNICATION
ORGANIZATION
TEAM PLAYER
CREATIVITY
SOCIAL
Good attention to detail
Ability to function well in a high pressure multitasking environment
Excellent technical writing
Oral communication
Inter-personal skills
Good technical writing
Proficiency with Microsoft Office applications
Ability to work independently
Deliver accurate documentation under deadline pressures
Clinical Documentation
Shipping documentation
Inventory management
Team building
Flexible / Adaptable
Supply Chain Management
Inventory Control
Transportation Planning
Warehouse Management Systems (WMS)
International Shipping and Customs Regulations
Route Optimization
Vendor Management
Timeline
Logistics Coordinator / Dispatcher
AAA Recycling
11.2023 - 10.2024
Production Logistics Coordinator
Active Minerals International
08.2018 - 11.2023
Clinical Director | Assistant Office Manager | Vaccine Coordinator