Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Michael Frank

Camden,ME

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

C&R Merritt Transportation
05.2022 - Current
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Driver

Northeast Charter And Tours
02.2020 - 05.2021
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Followed schedules precisely to completely daily routes.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Assisted passengers with moving and securing baggage.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Drove bus along assigned route, picking up students.

Taxi Driver

C&R Merritt Transportation
Rockland, ME
2010.01 - 2013.03
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Calculated rides costs, received money and returned change.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Stored passenger luggage and personal items with care for safety and security.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Arrived on time to customer appointments.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Provided mobility to assistance to disabled passengers.
  • Upheld high standards of cleanliness, sanitation and service.
  • Managed teams of drivers, shift schedules and reservation calendars.

Education

No Degree - Class B CDL

Skowhegan Maine Driving School
Skowhegan
09.2019

Skills

  • Strong Organizational Skills
  • Confidentiality and Data Protection
  • Supply Inventory Control
  • Appointment Coordination
  • Multitasking and Time Management
  • Ease with Computers and Technology
  • Multi-Line Telephone Systems
  • Office Equipment Operation
  • Research and Analytical Skills
  • Computers and Technology
  • Document and File Management
  • Excel Spreadsheets
  • Payroll Administration

Timeline

Administrative Assistant

C&R Merritt Transportation
05.2022 - Current

Driver

Northeast Charter And Tours
02.2020 - 05.2021

Taxi Driver

C&R Merritt Transportation
2010.01 - 2013.03

No Degree - Class B CDL

Skowhegan Maine Driving School
Michael Frank