Michael Franklin
Nampa,ID
Summary
Skilled System Administrator qualified in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues. Adept System Administrator known for maintaining reliable and consistent uptime figures. Dedicated to providing business continuity through system availability. Skilled controller of hardware, software and security services for businesses of all sizes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Administrator
Air National Guard
Boise, ID
02.2023 - Current
- Created user accounts and managed access rights for users.
- Troubleshot application errors and provided technical support to end-users.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
Receiver/Stocker
Lowe's Home Improvement
Nampa, ID
05.2022 - 03.2023
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Processed returns to vendors and maintained accurate records of all returned items.
- Performed regular cycle counts to maintain accuracy of inventory levels.
Part Time Employee
Chick-fil-A
Nampa, ID
06.2021 - 05.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Education
High school diploma -
Meridian High School
03.2024
Skills
- Network Administration
- Virtualization
- Scripting Languages
- Technical Support
- Active Directory
- Server Management
Certification
CompTIA Security+, 08/01/23, 08/01/26
Timeline
System Administrator
Air National Guard
02.2023 - Current
Receiver/Stocker
Lowe's Home Improvement
05.2022 - 03.2023
Part Time Employee
Chick-fil-A
06.2021 - 05.2022
High school diploma -
Meridian High School