Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Franklin

Nampa,ID

Summary

Skilled System Administrator qualified in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues. Adept System Administrator known for maintaining reliable and consistent uptime figures. Dedicated to providing business continuity through system availability. Skilled controller of hardware, software and security services for businesses of all sizes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

System Administrator

Air National Guard
Boise, ID
02.2023 - Current
  • Created user accounts and managed access rights for users.
  • Troubleshot application errors and provided technical support to end-users.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Maintained inventory of hardware assets including servers, laptops, desktops.

Receiver/Stocker

Lowe's Home Improvement
Nampa, ID
05.2022 - 03.2023
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Assisted in unloading trucks and stocking shelves with received merchandise.
  • Processed returns to vendors and maintained accurate records of all returned items.
  • Performed regular cycle counts to maintain accuracy of inventory levels.

Part Time Employee

Chick-fil-A
Nampa, ID
06.2021 - 05.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.

Education

High school diploma -

Meridian High School
03.2024

Skills

  • Network Administration
  • Virtualization
  • Scripting Languages
  • Technical Support
  • Active Directory
  • Server Management

Certification

CompTIA Security+, 08/01/23, 08/01/26

Timeline

System Administrator

Air National Guard
02.2023 - Current

Receiver/Stocker

Lowe's Home Improvement
05.2022 - 03.2023

Part Time Employee

Chick-fil-A
06.2021 - 05.2022

High school diploma -

Meridian High School
Michael Franklin