Michael Freistat
Kīhei,HI
Summary
Dynamic professional with a proven track record at Aloha Discount Liquor, enhancing customer engagement and streamlining operations. Excelled in administrative tasks and customer service, demonstrating exceptional problem-solving skills and teamwork. Achieved significant improvements in customer satisfaction and operational efficiency, embodying a results-oriented approach without specifying numerical percentages.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Aloha Discount Liquor
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Fumigation Team Member
Mid Pacific Pest Control
08.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
CPI Instructor & Registered Behavioral Technician
Horizons Academy Of Maui
10.2018 - 07.2021
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- The Crisis Prevention and Intervention Instructor is available to provide training to staff members and provide and provide them with certification card, maintain documentation od the employees trained and ensure the "best practices" are being used at all times.
- Behavioral Technician is responsible for the implementation of client programs as assigned and trained by a BCBA. Must be able to work a variable schedule accordingly to provide services, supports, care and treatment and be able to complete and renew RBT training and certifications.
Assistant Resident Manager
Arc Of Maui
12.2006 - 11.2018
- Collaborated with property manager to establish goals and objectives for the residents, implementing strategies to achieve desired outcomes.
- Meets all requirements of the Direct Support Professional, directly assists residents to meet their greatest level of independence while ensuring "best practices" and "self-determination"; responsible for providing a therapeutic, "active treatment" environment in a home setting while ensuring the health, safety and daily needs of each resident; assist the Resident Manager with training, teaching and supervision of staff and residents.
Education
High School Diploma -
Lincoln High Portland Oregon
Portland, OR06.1998
Skills
- Administrative Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Certification
Security Guard License
GDE-30048
Timeline
Sales Associate
Aloha Discount Liquor
02.2022 - Current
Fumigation Team Member
Mid Pacific Pest Control
08.2021 - 11.2021
CPI Instructor & Registered Behavioral Technician
Horizons Academy Of Maui
10.2018 - 07.2021
Assistant Resident Manager
Arc Of Maui
12.2006 - 11.2018
High School Diploma -
Lincoln High Portland Oregon
Security Guard License
GDE-30048
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