Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Freitas

Grand Prairie,TX

Summary

Motivated leader with more than 20 years experience in retail operations management. Driven to improve the guest experience through team training and accountability. Maintain assigned budget by controlling expenses, growing sales, preventing loss, and managing inventory. Looking for a company, in which there will be opportunities to learn and grow in my career field.

Overview

22
22
years of professional experience
1
1
Certification

Work History

General Manager

RaceTrac
04.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Reacted productively under constantly changing priorities with numerous interruptions and continuously monitored food safety.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Flagship Store Manager

Circle K
01.2013 - 04.2022
  • Flagship Trainer- Facilitating 90 day course for newly hired or promoted store management. Mentoring trainees for their first year in position.
  • Manage store with average merchandise sales of $203,421 per month.
  • Reduced shrink by 68% YOY by revising systems, processes, training, and building strong loss prevention strategies.
  • Maintained food sales at average of $16,481 per month through 2020.
  • Covered Market Manager during PTO, over the last 2 years.
  • Planned and assisted in store remodels/resets.
  • Monthly P&L management. Set weekly sales goals and planned to achieve them.
  • Recruit, hire, train, and develop store personnel.
  • Assessed performance regularly and offered constructive feedback to staff. Coached and empowered team to do the right thing to insure excellent guest service.
  • Scheduling and payroll for 20 employees.
  • Maintain an eagerness to add to my knowledge and skills.

Assistant Store Director

Tom Thumb
07.2001 - 12.2012
  • Managed Grocery, Produce, Meat, Deli, Bakery, Frozen, Dairy, and Receiving Departments for 4 years.
  • Implemented programs to minimize spoilage and shrink in all departments. Daily/Weekly execution of company initiatives.
  • Planning and facilitating monthly department meetings to insure proper communication and standards.
  • Vendor relations to include minimizing out of stocks, proper display setup, and communicating upcoming in store promotions.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

Education

High School Diploma -

R.L. Turner High School
Carrollton, Tx
1999

Skills

  • Store operations oversight
  • Training and Mentoring
  • Knowledge of Regulations and Compliance
  • Employee supervision and motivation
  • Root cause analysis
  • Retail inventory management

Certification

  • Certified Subway Manager
  • ServSafe Certification
  • TABC certification

Timeline

General Manager

RaceTrac
04.2022 - Current

Flagship Store Manager

Circle K
01.2013 - 04.2022

Assistant Store Director

Tom Thumb
07.2001 - 12.2012

High School Diploma -

R.L. Turner High School

Similar Profiles

CREATE PROFILE
Michael Freitas