Leasing Consultant
Sequoia equities
12 2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Increased occupancy 3-5% within the first 30 days of employment
