Michael Frimpong
Agona,Ghana
Summary
Experienced HR professional looking to support any Company with expertise in designing and executing HR strategy in support of the strategic direction of the organization. In CIC, increased population of students by 76% within 2 years, utilizing strong technological aptitude, critical evaluation, project management, and team-building skills. Again, Resourceful Marketing Coordinator with 4 years of experience. Seeking to support any Organization in developing effective digital marketing plans. In CIC, developed skill set covering e-commerce, content generation. Consistently maintained CIC website as top 10 sites on Google in the last 3 years, and increased e-commerce sales revenue by 70%.
Overview
3
3
years of professional experience
Work History
Intent Analyst
Mr. Kuza
Central Region, Ghana , Ghana
06.2025 - Current
- Applied Natural Language Processing algorithms such as topic modeling, word embedding, and sentiment analysis.
- Performed sentiment analysis on customer conversations to better understand user intent.
- Provided guidance and support to junior analysts on best practices for analyzing customer conversations.
Assistant Marketer
Canbridge Int. College
AGONA WEST, Ghana
01.2022 - 01.2025
- Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work
- Work with CMG, Customer Operations and Distribution Centers to establish display structure, planograms, and provide relevant SAP set up information
- Establishes and manages workflow, overseeing deadlines and coordinating schedules
- To develop and maintain effective working relationships with internal and external stakeholders / partners in order to foster collaborative working
- Marketing Assistant will assist the senior marketing manager(s) in partnership with the respective brands
- Provides fact-checking, copy-editing, and formatting assistance during the creation of mailers, website content, and other promotional materials
- Provide administrative support for the B2E Marketing Manager (update and management of B2E tactical and organizational documents i.e. plans, orgchats, etc.)
Education
Bachelor Degree - Business Administration
Monarch Business School
Switzerland06.2025
GED -
LA PLAGE META VERSE ACADEMY
Nigeria01.2024
WASSCE - WEST AFRICA SENIOR SCHOOL CERTIFICATE EXAMINATION
Kwanyako Senior High Technical School
AGONA, KWANYAKO01.2021
BECE - BASIC EDUCATION CERTIFICATE EXAMINATION
Omega Schools
Kasoa-Opeikuma01.2018
Highest National Diploma (HND) - Human Resource Management
CAMBRIDGE INTERNATIONAL COLLEGE
AGONA, SWEDRU01.0204
Skills
- Communication skills
- Administrative expertise
- HR strategy creation & execution
- Managing priorities
- Proactivity
- Advising
- Coaching
- Employees experience expertise
- Command of technology
- Being analytical and data-driven
- HR reporting skills
- Commercial awareness
- Cultural awareness and sensitivity
- Wellbeing evangelism
- Teamwork
- Critical Thinking
- Customer relationship management
- Statistical modeling
- Effective communication
- Team collaboration
- Problem solving
- Collaboration
- Machine learning
- Information security policies
- Business continuity
Hobbies and Interests
- Researching
- Taking care of home and organization
- Learning new things in management
- Traveling
- Camping and Hiking
- Nature Appreciation
Languages
- English, Very Good
- Twi, Very Good
Personal Information
- Date of Birth: 07/03/02
- Nationality: Ghanaian
- Marital Status: Single
Timeline
Intent Analyst
Mr. Kuza
06.2025 - Current
Assistant Marketer
Canbridge Int. College
01.2022 - 01.2025
Bachelor Degree - Business Administration
Monarch Business School
GED -
LA PLAGE META VERSE ACADEMY
WASSCE - WEST AFRICA SENIOR SCHOOL CERTIFICATE EXAMINATION
Kwanyako Senior High Technical School
BECE - BASIC EDUCATION CERTIFICATE EXAMINATION
Omega Schools
Highest National Diploma (HND) - Human Resource Management
CAMBRIDGE INTERNATIONAL COLLEGE