Michael Fritch
Summary
Seventeen years of experience in grocery retail and butcher block operations. Proven track record in customer service excellence and high-quality results. Self-motivated and capable of working independently with minimal supervision. Seeking a full-time position to leverage extensive industry knowledge and skills.
Overview
36
36
years of professional experience
Work History
Overnight Freight Associate
Winco
Tigard
11.2024 - Current
- Loaded and unloaded freight to ensure timely stock replenishment.
- Reported freight handling issues to supervisors for prompt resolution.
- Followed safety guidelines to minimize risks during operations.
- Performed quality control checks on all incoming and outgoing freight.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Collected boxes and disposed of trash to uphold sales floor cleanliness.
Contractor
Gears Property
Portland
01.2021 - Current
- Executed remodeling projects in residential and commercial spaces, enhancing functionality and aesthetics.
- Installed flooring material such as tile, hardwood or laminate floors.
- Applied paint and wallpaper to walls and ceilings, delivering high-quality finishes that meet client expectations.
- Minimized waste and negotiated supplier purchases to reduce expenses and maintain cost-effectiveness.
- Facilitated clear communication with clients on service requests and issues, ensuring satisfaction and timely resolution.
Maintenance
Millennium Building Services
Portland
01.2017 - Current
- General building maintenance duties, head maintenance position.
- Performed routine maintenance on industrial equipment to ensure optimal operation.
- Performed regular maintenance checks on all equipment.
- Performed regular maintenance checks on machinery.
- Developed preventative maintenance plans for all equipment.
- Tracked maintenance actions, ensuring accuracy of maintenance records.
- Recommended replacement parts, coordinating schedules for routine maintenance.
Meat Cutter
Publix Supermarket
Bradenton
01.2001 - 01.2017
- Cut and trim meat according to quality standards and customer specifications.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Operate meat cutting machinery safely and efficiently during daily tasks.
- Maintain cleanliness and organization of meat preparation area and equipment.
- Maintain cleanliness of work area and equipment to uphold hygiene standards and ensure safety in meat preparation.
- Monitored inventory levels and restocked popular meat items to ensure product availability for customers.
- Collaborate with team members to ensure timely product availability for customers.
- Provided customer service by addressing inquiries about meat products and guiding selections based on customer needs.
Self employed/Temp positions
Portland
01.1990 - 01.2000
- Remodeling jobs, flooring, roofing, framing. Various landscaping tasks
- Collaborated with diverse group of coworkers to achieve shared goals and resolve product and service issues.
- Addressed customer requests and answered questions, enhancing overall satisfaction.
- Supported and guided colleagues to foster a collaborative work environment.
Education
High School Diploma -
John Adams High School
01-1979
Skills
- Shipping and Receiving
- Warehouse layout optimization
- Load optimization techniques
- Inventory accuracy checks
- Stockroom/Freight handling
- Pallet jack operation
- Stocking products
- Moving merchandise
- Workforce flexibility
- Customer support
- Clear customer communication
- Customer service skills
- Compassionate client support
- Effective team collaboration
- Crisis communication
- Knowledge of products/inventory
People Skills
- Strong communication skills in stressful / crisis environment
- Calm, non-judgmental communication style
- Communicate rules and options clearly to a varied customer base
- Supported customers / clients with completing requests and answering questions
- Trusted and compassionate to clients’ needs and concerns
Timeline
Overnight Freight Associate
Winco
11.2024 - Current
Contractor
Gears Property
01.2021 - Current
Maintenance
Millennium Building Services
01.2017 - Current
Meat Cutter
Publix Supermarket
01.2001 - 01.2017
Self employed/Temp positions
01.1990 - 01.2000
High School Diploma -
John Adams High School