Michael Frye
Manor,TX
Summary
To continue a challenging career within a high technology environment and provide guidance in technical and software support for designed products. I am interested in pursuing a more hands on role with customers and having an opportunity to evaluate current processes with design and testing while achieving efficient throughput of designed products through automation. Resourceful Solution Architect bringing 20 years of client rapport building and solution implementation support illustrated across 10 years of industry contribution. Well-versed in evaluating database and process performance and developing actionable solutions for improvement.
Overview
22
22
years of professional experience
Work History
Solution Architect
Dell
Round Rock, TX
06.2014 - 09.2023
- Designed and implemented IT solutions for improving an organization’s operations
- Evaluated business needs and developed solutions to solve issues in the company
- Worked with computer systems, networks, hardware, and software
- Developed technical roadmaps and proposed solutions
- Collaborated with stakeholders to provide recommendations on what type of solutions would maximize their productivity or reduce issues in their operations
- Identified open-source and commercial solutions for integration.
Technical Program Manager
Sanmina-SCI
Austin, TX
10.2001 - 06.2014
- Coordinated resources across teams to resolve issues and execute projects efficiently.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
- Wrote easy-to-understand user interface text and developer guides to increase end-user comprehension.
- Communicated regularly with customers regarding project status updates and changes in scope or timeline.
- Maintained relationships with vendors and partners ensuring successful execution of programs within budget constraints.
- Led and managed project teams of up to 100 employees.
Education
Bachelor of Computer Science -
ITT Technical Institute
Austin, TX06.2006
Skills
- Process Optimization
- Client Relationship Management
- Customer Implementation Support
- Client Engagement
- Software Deployment Support
- Communication and Team Collaboration
- Regulatory Compliance
- Enterprise Server Design
- Software and Hardware Implementation
References
References available upon request.
Timeline
Solution Architect
Dell
06.2014 - 09.2023
Technical Program Manager
Sanmina-SCI
10.2001 - 06.2014
Bachelor of Computer Science -
ITT Technical Institute