Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Fuller

Bristol,Tennessee

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

10
10
years of professional experience

Work History

Beta Club Member

Tri Cities Beta Club
Johnson City, TN
08.2014 - 08.2018
  • Coordinated fundraising events to generate over revenue. To go on Competition trips.
  • Contributed to development, planning and completion of project initiatives.
  • Volunteered Countless hours in our community helping people from bagging food to moving people new to the Tri-Cities into their new home.
  • Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.

Manager

Zaxbys
Bristol, Tennessee
03.2017 - 09.2021
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

Patrol Officer/Correctional Officer

Sullivan County Serriffs Office
Blountville, TN
09.2021 - 09.2023
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count for inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Conducted internal security checks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Apprehended, arrested and detained criminal suspects and law violators.
  • Served active warrants and subpoenas and patrolled designated districts in police vehicles.

Manager

Zaxbys
Bristol , TN
09.2023 - Current

Education

Associate of Applied Science - Criminal Justice

Northeast State Community College
Blountville, TN
11.2020

Skills

  • Project management
  • Sales Techniques
  • Marketing
  • Staff development
  • People skills
  • Team building
  • Issue and conflict resolution
  • Customer Service

Timeline

Manager

Zaxbys
09.2023 - Current

Patrol Officer/Correctional Officer

Sullivan County Serriffs Office
09.2021 - 09.2023

Manager

Zaxbys
03.2017 - 09.2021

Beta Club Member

Tri Cities Beta Club
08.2014 - 08.2018

Associate of Applied Science - Criminal Justice

Northeast State Community College

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Michael Fuller