Dynamic compliance investigator with extensive experience at the State of Florida Department of Financial Services. Expert in legal research and investigation techniques, I have successfully developed training materials and implemented compliance strategies, enhancing organizational effectiveness. Known for fostering collaboration and delivering actionable insights, I excel in driving continuous improvement and managing complex investigations.
Experienced with conducting detailed compliance investigations and resolving regulatory issues. Utilizes strong analytical skills to assess potential risks and implement effective policies. Track record of maintaining organizational compliance and upholding ethical standards.
Overview
28
28
years of professional experience
Work History
COMPLIANCE INVESTIGATOR
STATE OF FLORIDA DEPARTMENT OF FINANCIAL SERVICES
03.2008 - 03.2014
Reported investigative findings to management and human resources.
Presented findings from investigations to senior management, providing actionable insights for informed decision-making processes.
Spearheaded the development of internal resources and training materials, fostering a culture of continuous learning and improvement within the organization.
Collaborated with cross-functional teams to develop and implement effective compliance strategies.
Assisted in the development of policies and procedures designed to prevent future occurrences of non-compliance events.
Analyzed data trends related to compliance incidents, delivering targeted recommendations for process improvements based on findings.
Designed metrics-driven performance evaluations for employees involved in key areas of risk management or regulatory oversight.
Reviewed, documented, and investigated allegations of suspected wrongdoing.
Cultivated partnerships with regulators, industry peers, and external experts to foster a collaborative approach to compliance best practices.
Managed complex investigations involving multiple stakeholders, fostering open communication and timely resolution of incidents.
Testified in formal company hearings and criminal or civil court proceedings.
Conducted regular audits to identify potential issues, contributing to a robust control environment.
Facilitated cross-departmental communication regarding emerging risks or significant shifts in existing regulatory landscapes.
Administrator
STATE OF FLORIDA Division of Workers Compensation
01.1986 - 03.2008
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Improved employee productivity with effective time management strategies for daily tasks.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
Maintained database systems to track and analyze operational data.
Educated staff on organizational mission and goals to help employees achieve success.
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