April Nixon
Armed Security
Greensboro,NC
Summary
Dynamic and results-driven professional with extensive experience at Amazon, excelling in order picking and warehouse safety. Proven track record in mentoring new hires and enhancing package handling efficiency, significantly reducing damage rates. Skilled in barcode scanning and committed to fostering a collaborative work environment that promotes employee retention and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Line Operator
DAP Global Inc.
Sparrows Point, MD
04.2022 - 01.2025
- Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
- Assisted management in developing strategies for increasing productivity while maintaining high-quality standards.
- Mentored new employees, providing guidance on job responsibilities and company policies, ensuring a smooth onboarding process.
- Improved communication between departments by establishing clear channels of communication, promoting collaboration, and resolving conflicts efficiently.
- Coordinated with other departments to ensure seamless integration of new products into the existing production line, minimizing disruptions and maximizing efficiency.
- Established effective working relationships with vendors to ensure timely delivery of materials and prevent delays in the production process.
- Actively participated in various Lean manufacturing initiatives that helped reduce waste and streamline operations.
- Coordinated shift schedules to ensure adequate staffing levels during peak production periods, minimizing overtime costs and maintaining employee morale.
- Set a positive example for other line operators by maintaining a strong work ethic, punctuality, and commitment to continuous improvement.
- Participated in continuous improvement efforts aimed at enhancing overall plant performance and reducing operational inefficiencies.
- Collaborated with team members to troubleshoot technical issues, resulting in reduced machine downtime.
- Contributed to a safer work environment by enforcing safety protocols and leading safety training sessions for staff members.
- Facilitated cross-training of employees on various machines, creating a more versatile workforce capable of adapting to changing production demands.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Adjusted machine feed and speed to correct machine malfunctions.
- Reduced accidents and injuries by observing safety policies and procedures.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Night Shift Supervisor
Royal Farms
406 Bowleys Quarters Rd Baltimore Maryland 21220
09.2020 - 11.2023
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Assigned each member of Number person team with specific daily tasks and responsibilities.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
- Managed communication between associates and management, addressing key issues and needs.
- Assisted customers with complaints, questions, and concerns.
- Maintained stock of products and ordered new products when stock was running low.
- Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
- Organized evening meetings to set operations for following day and next shift crew.
- Maintained accurate inventory levels through diligent oversight and thorough record keeping practices.
- Participated in continuous improvement efforts, identifying areas for potential enhancements within night shift operations based on data analysis and observation.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Trained staff members to perform inventory management, customer service and maintenance.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
- Conducted regular performance reviews for night shift employees, setting goals for professional growth and addressing any areas requiring improvement.
- Optimized scheduling for the night shift, resulting in reduced labor costs and improved coverage during peak hours.
- Managed staff hiring, training and supervision.
Order Picker
Amazon
Sparrows Point, MD
06.2019 - 12.2020
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
Package Handler
Amazon
Sparrows Point, MD
09.2018 - 12.2020
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
Education
Kenwood High School
501 Stemmers Run RD Baltimore Md, 2122104.2020
Skills
- Order picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse safety
- Product packing
- Packing and shipping
- Shipping and receiving
- Forklift operation
- Heavy lifting
- Mentoring and training
- Labeling and stocking
- Boxing and labeling
- Order logging
- Barcode scanning
- Order verification
- Customer service
- Shipment processing
- Product restocking
- Product labeling
Certification
Forklift
Timeline
Lead Line Operator
DAP Global Inc.
04.2022 - 01.2025
Night Shift Supervisor
Royal Farms
09.2020 - 11.2023
Order Picker
Amazon
06.2019 - 12.2020
Package Handler
Amazon
09.2018 - 12.2020
Kenwood High School