Michael Gaius

Service Champion

Taco Bell

Rancho Cucamonga, California

02.2022 - Current

Assisted customers by providing product information and answering inquiries.
Maintained cleanliness and organization in the service area for customer convenience.
Collaborated with team members to create a positive service experience for guests.
Handled cash transactions accurately and efficiently at the register.
Supported inventory management by restocking shelves as needed throughout shifts.
Engaged with customers to ensure satisfaction and address any concerns promptly.
Followed safety procedures and guidelines to maintain a safe work environment.
Participated in team meetings to share ideas for improving service processes.
Collaborated effectively with other team members to create a positive work environment.
Operated cash register accurately and efficiently while maintaining proper cash control procedures.
Maintained cleanliness of store floors by vacuuming, dusting, mopping, sweeping, and disposing of trash.
Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.
Assisted with training new employees on operational processes and customer service standards.
Assisted customers in locating desired items, providing product information, and helping them make selections.
Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
Provided excellent customer service and addressed customer inquiries in a timely manner.
Answered customer questions about merchandise selection, availability, pricing, returns and exchanges policies.
Greeted customers upon entering the store and provided assistance when needed.
Provided every customer with friendly service, answered menu questions and submitted orders.
Inspected delivery trucks to verify incoming shipments against purchase orders or invoices.
Adhered to all company policies related to security, loss prevention, attendance.