Summary
Overview
Work History
Education
Skills
Timeline
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Michael Galeas

Montebello

Summary

Dedicated Sales Lead with over three years of retail experience supporting the sales team and customer base. Hardworking, organized, and driven. Proficient in all areas of store operations, offering strong interpersonal skills and task management.

Overview

8
8
years of professional experience

Work History

Brand Ambassador

American Eagle Outfiters
07.2023 - Current
  • Engaged, educated, and befriended customers to deliver an amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Cleaned and maintained fitting rooms regularly.
  • Collected discarded merchandise, sorted and returned to display racks.

Sales Lead

Shoe Palace
03.2022 - 03.2023
  • Achieved and exceeded sales goals through dedication in identifying and pursuing new opportunities.
  • Used POS system to process sales, returns, and gift card activations.
  • Supervised shipping and handling operations.
  • Organized store merchandise racks and displays to promote and maintain a visually appealing environment.
  • Provided exceptional customer service to foster client loyalty and satisfaction.

Sales Floor Supervisor

Skechers
07.2018 - 03.2020
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Returned change and processed debit and credit card payments.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Trained team members in successful strategies to meet operational and sales targets.

Volunteer Worker

Montebello Intermediate School
11.2015 - 01.2017
  • Supported staff with clerical work and other office tasks.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and sports programs.
  • Used strong interpersonal communication skills to convey information to others.


Education

Bachelor of Arts - Communication Studies

California State University - Fullerton
Fullerton, CA
05.2022

High School Diploma -

Cantwell-Sacred Heart of Mary High School
Montebello, CA
05.2018

Skills

  • Retail Staff Management
  • Problem Solving
  • Inventory
  • Critical Thinking
  • Excellent Communication

Timeline

Brand Ambassador

American Eagle Outfiters
07.2023 - Current

Sales Lead

Shoe Palace
03.2022 - 03.2023

Sales Floor Supervisor

Skechers
07.2018 - 03.2020

Volunteer Worker

Montebello Intermediate School
11.2015 - 01.2017

Bachelor of Arts - Communication Studies

California State University - Fullerton

High School Diploma -

Cantwell-Sacred Heart of Mary High School

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Michael Galeas