Michael Gallahan

An information technology leader with over 20 years of experience looking for a network or systems administration or engineering position. A professional with extensive knowledge of SMB and Mid-Size networking from working for support companies and managed service providers. Has 3 recent years of enterprise system administration experience. A team leader with cultivated customer service skills. Helping companies keep their vital computer infrastructure running and growing with their changing needs has been a primary focus for over 20 years. While excelling at Tier 1,2, and 3 onsite and remote support for servers, workstations, laptops, network devices and mobile phones, customer satisfaction is always paramount.

• Microsoft Certified Professional Hyper-V
• Microsoft Certified Professional Office 365
• Ruckus Certified Engineer – WiSE Level 1, WiSE 9.12 Level 1, WiSE-SZ

• Microsoft Certifications – Microsoft Hyper-V and Office 365
• Ruckus Certifications – WiSE 1 engineer – SmartZone and Wireless Networking Solutions.
• Served industries including construction, retail, medical, restaurants, education and healthcare.
• MyEyeDr. – Worked on a team that migrate all infrastructure resources from one datacenter to another in a very large project. Migrated many acquired practices’ mail to Office 365.
• OmegaCor Technologies – While helping to manage services for over a hundred customers, brought in opportunities, clients and projects to help increase business. This led to assisting managers with management tasks to increase efficiency.
• Dataprise, Inc – While managing over 10 clients on a full-time basis, took over larger engineering projects from engineers to make the process more efficient and cost effective.
• Intelice Solutions – Awarded for over 10 years of excellent information technology customer service and consultation. Helped develop processes and procedures as the company changed from repair service to providing managed services.