Michael Galland
Hawthorne,New Jersey
Summary
Hardworking and dedicated employee with experience in multiple aspects of public safety as well as a career as an Emergency Vehicle Technician. Maintains strong relationships with new and existing clients. Strong knowledge of emergency vehicle lighting and its uses in the field along with the proper skills to install equipment necessary for the emergency operation of emergency vehicles. Well versed on new and current public safety products. Extremely dedicated first responder with a passion for Emergency Services. Experienced and committed volunteer Emergency Medical Technician with five years of experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Vehicle Technician
East Coast Emergency Lighting
Tappan, NY
10.2021 - Current
- Installing emergency equipment including warning lights, siren systems, two-way radios, push bars, command cabinets, prisoner containment systems, radar units, license plate readers, vehicle mounted computers, body and vehicle mounted camera systems, and other public safety products into emergency vehicles.
- Maintaining strong professional relationships with clients, manufacturers, and equipment representatives.
- Displaying and marketing new and current emergency vehicle equipment.
- Analyzing customer needs and developing customized solutions accordingly.
- Training new technicians on proper installation and equipment diagnostics
- Utilizing diagnostic and troubleshooting tools to identify and rectify equipment failures
- Conducted regular tests of all systems on emergency vehicles including lighting and siren operations.
Lieutenant, Emergency Medical Technician
Hawthorne Volunteer Ambulance Corps
Hawthorne, NJ
09.2018 - Current
- Providing 9-1-1 emergency medical services to the residents of the Borough of Hawthorne and surrounding towns
- Have served for five years in a high call volume, 9-1-1 environment
- Serving in a leadership role as Lieutenant and Crew Chief
- Served as Assistant Fleet Manager for multiple terms
- Extensive knowledge about the incident command system and mass casualty incidents
- Successfully formulated Emergency Action Plans as well as other policies and procedures for the department
- Extensive knowledge of public safety two-way radio programming and operation
- Previously served as Secretary as well as the committee head and oversight officer for the observer division of the department which included the onboarding and initial training of new members
- Served for 4 years as Supervisor for Electronic Patient Care reporting
- Previously awarded for 5 years in a row for Exemplary Volunteer Service, Unit Citation, and responding to over 300 calls within the year
Public Safety Telecommunicator
Northwest Bergen Central Dispatch
08.2019 - 10.2021
- Dispatched multiple Law Enforcement, Fire, and EMS agencies while handling 9-1-1 and non-emergency calls
- Experienced in providing compassionate and calm assistance to callers in distress, gathering relevant information, and offering pre-arrival instructions for emergency medical situations
- Skilled at multitasking, report writing, and radio communications; along with being able to handle hysterical callers
- Experienced with LawSoft, Enforsys CAD software, CJIS, AOC, InfoCop, CJIS 2000, and Think GIS mapping software.
Summer Camp Counselor
Hawthorne Summer REC
06.2016 - 08.2019
- Supervised and ensured the safety of campers during indoor and outdoor activities
- Provided leadership and guidance to campers
- Built relationships with campers and parents to maintain the health and well-being of the campers.
Shop Foreman
Mascal Electric LLC.
11.2017 - 01.2019
- Organized parts and materials for upcoming clients
- Maintained the cleanliness of the garage and service vehicles
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Inventoried current stock of materials and supplies.
Education
High School Diploma -
Hawthorne High School
06.2020
Emergency Medical Technician -
Passaic County Public Safety Academy
05.2019
Some College (No Degree) - Criminal Justice
Bergen Community College
Paramus, NJSkills
- Critical Thinking, Effective Problem Solving, and Decision Making
- Verbal and Written Communication Skills
- Time Management
- Effective Organization
- Strong attention to detail
- Reliable and Punctual
- Strong knowledge of current emergency warning products and their applications
- Programming of emergency lighting and siren systems
- Proficient with mechanical and electrical tools
- Proficient with Electronic Patient Care Reporting
- Basic Life Support and First Aid
- Safely and Responsibly Operate Emergency Vehicles
- Strong attention to detail
- Computer-aided Dispatching and Call Prioritizing
- Extensive knowledge of operation and programming of two-way radios
Certification
- Whelen Master Technician, 11/01/21
- CEVO III Ambulance, 12/01/20
- New Jersey Boaters License, 06/01/20
- Stop the Bleed Instructor, 02/01/20
- Public Safety Telecommunicator, 09/01/19
- Emergency Medical Technician, 05/01/19, New Jersey
- Narcan Administration, 04/01/19
- ICS 100, 04/01/19
- ICS 200, 04/01/19
- NIMS 700, 04/01/19
- NIMS 800, 04/01/19
Accomplishments
- Exemplary Volunteer Service, Hawthorne Volunteer Ambulance Corps, (2019, 2020, 2021, 2022, & 2023)
- 5 Years Of Volunteer Service Award, Hawthorne Volunteer Ambulance Corps, 09/01/23
- Unit Citation, Hawthorne Volunteer Ambulance Corps, (2019, 2020, 2021, 2022, & 2023)
- Stork Award, Hawthorne Volunteer Ambulance Corps, 07/01/22
- COVID-19 Active Duty Citation, Hawthorne Volunteer Ambulance Corps, 01/01/21
- Cardiopulmonary Resuscitation Save, Hawthorne Volunteer Ambulance Corps, 09/01/19
- 300+ Calls In One Year and Exemplary Volunteer Hours, Hawthorne Volunteer Ambulance Corps, (2019, 2020, 2021, 2022, & 2023)
- Extraordinary Call Recognition, Northwest Bergen Central Dispatch
References
References available upon request.
Timeline
Emergency Vehicle Technician
East Coast Emergency Lighting
10.2021 - Current
Public Safety Telecommunicator
Northwest Bergen Central Dispatch
08.2019 - 10.2021
Lieutenant, Emergency Medical Technician
Hawthorne Volunteer Ambulance Corps
09.2018 - Current
Shop Foreman
Mascal Electric LLC.
11.2017 - 01.2019
Summer Camp Counselor
Hawthorne Summer REC
06.2016 - 08.2019
High School Diploma -
Hawthorne High School
Emergency Medical Technician -
Passaic County Public Safety Academy
Some College (No Degree) - Criminal Justice
Bergen Community College
- Whelen Master Technician, 11/01/21
- CEVO III Ambulance, 12/01/20
- New Jersey Boaters License, 06/01/20
- Stop the Bleed Instructor, 02/01/20
- Public Safety Telecommunicator, 09/01/19
- Emergency Medical Technician, 05/01/19, New Jersey
- Narcan Administration, 04/01/19
- ICS 100, 04/01/19
- ICS 200, 04/01/19
- NIMS 700, 04/01/19
- NIMS 800, 04/01/19
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