Michael Gallmann
Highland Lakes,NJ
Summary
Accomplished professional with a proven track record at Gallmann Company Inc., adept in problem-solving and teamwork. Excelled in enhancing customer satisfaction and streamlining plumbing systems, demonstrating exceptional customer service and technical proficiency. Renowned for meticulous attention to detail and collaborative efforts to exceed project expectations without compromising on quality or safety.
Overview
24
24
years of professional experience
Work History
Sales Associate
Home Depot
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Plumber Pipefitter
Gallmann Company Inc.
10.2000 - 04.2022
- Contributed to cost savings by identifying potential areas for improvement in existing plumbing systems and recommending energy-efficient solutions.
- Installed water heaters, sump pumps, faucets, toilets, sinks, and other fixtures with precision for long-lasting functionality and minimal repairs needed.
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Promoted a clean work environment by keeping job sites organized throughout the duration of each project, minimizing disruptions for clients or other workers.
- Managed inventory effectively through regular stock checks to ensure availability of necessary materials when needed without overstocking.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Filled pipe systems with water and air to determine location of leaks.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Read blueprints to determine appropriate materials and procedures for each project.
- Consistently received positive performance reviews from supervisors and peers for exceptional attention to detail, problem-solving skills, and work ethic.
Education
High School Diploma -
West Milford High School
West Milford, NJ06.1999
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
Timeline
Sales Associate
Home Depot
05.2022 - Current
Plumber Pipefitter
Gallmann Company Inc.
10.2000 - 04.2022
High School Diploma -
West Milford High School