Shift Leader
Popeyes® Louisana Kitchen
12.2021 - 09.2023
- Supervised daily operations to ensure compliance with food safety standards.
- Trained and mentored team members on service protocols and operational efficiency.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored kitchen workflow, ensuring timely meal preparation and quality control.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.