Michael Garcia
Newman,CA
Summary
A highly motivated and technically proficient individual with a background in customer service, security, and retail. Possessing strong communication skills, adaptability, and a commitment to delivering exceptional support to end-users. Seeking to contribute technical expertise and dedication to continuous learning to a dynamic team while growing professionally and making meaningful contributions to the organization's success. Aim to secure a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
In Home Supportive Services
11.2023 - Current
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing quality of care provided.
- Implemented fall prevention strategies within home environment by identifying hazards or obstacles that posed risk to patient safety.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Delivery Driver
DoorDash
01.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Upheld high standards of professionalism while representing Companies during interactions with customers, vendors, and other stakeholders.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Library Page
San Jose Public Library Foundation
01.2015 - 10.2016
- Created visually appealing displays that promoted new arrivals or highlighted specific topics within collection, drawing attention from visitors of all ages.
- Assisted preparation and setup of meeting rooms for library-sponsored events, ensuring smooth experience for all participants.
- Aided in circulation tasks such as checking in, checking-out, and renewing materials, ensuring efficient service for all patrons.
- Contributed positive learning environment by enforcing library policies and addressing any disruptive behavior promptly.
Education
Some College (No Degree) - Computer Science
San Jose City College
San JoseSkills
- Technical Support
- Troubleshooting
- Customer Service
- Hardware and Software Installation
- Network Administration
- Security Awareness
- Problem-solving
- Team Collaboration
Additional Information
Proficient in Microsoft Office Suite and other productivity tools., Strong written and verbal communication skills., Quick learner with a proactive approach to professional development.
Certification
- Google IT Support Professional Certificate, coursera - 03/2024
Timeline
Caregiver
In Home Supportive Services
11.2023 - Current
Delivery Driver
DoorDash
01.2022 - Current
Library Page
San Jose Public Library Foundation
01.2015 - 10.2016
Some College (No Degree) - Computer Science
San Jose City College