Michael Garcia
Jersey City,NJ
Summary
Dedicated professional with diverse experience in both customer service and logistics roles. Excelled as an Uber driver, demonstrating strong communication skills and adaptability in dynamic environments. Possess five years of proven success in a mini market setting, showcasing expertise in merchandising, stocking, and delivery logistics. Proficient in Microsoft Excel for data management, web design for digital presence enhancement, and Adobe Photoshop for graphic design needs. Skilled in load and unload operations, ensuring efficient handling of goods. Exceptional in knowledge management, leveraging bilingual fluency in English and Spanish to foster strong client relationships. Seeking to leverage a comprehensive skill set and drive for excellence in a dynamic work environment.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Uber Delivery Driver
UberEATS
Jersey City
05.2023 - Current
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Grocery Stocker
Valerie Mini Market
Jersey City
02.2018 - 05.2023
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Assisted customers in locating desired items within the store.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Ordered additional stock when needed from vendors or suppliers to maintain appropriate inventory levels.
- Stocked shelves with products based on customer demand and sales trends.
Education
Bachelor's degree - Business Management
New Jersey City University
Jersey City, NJ08.2024
Skills
- Knowledge management
- Stocking
- Load & Unload
- Delivery Driver Experience
- Merchandising
- Computer skills
- Adobe Photoshop
- Microsoft Excel
- Math
- Web design
- Warehouse experience
- Distribution center
- Materials handling
- Customer service
- Cash register
Certification
Driver's License
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Uber Delivery Driver
UberEATS
05.2023 - Current
Grocery Stocker
Valerie Mini Market
02.2018 - 05.2023
Bachelor's degree - Business Management
New Jersey City University