Experienced office manager with a background in administration, inventory control, and customer relations. Known for strong leadership, attention to detail, and problem solving that improve workflow and support team success.
Work History
OFFICEMANAGER
4 Years 8 Months
TXAM PUMPS | ASHERTON, TX | 03.2022 - 11.2026
Oversaw daily office functions, enhancing productivity across departments.
Managed daily office operations for TXAM PUMPS, supporting pump sales and service teams.
Implemented office policies and procedures to improve workflow and resource management.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff, organized schedules, and delegated tasks to optimize workflow.
Developed onboarding programs to ensure new hires are effectively integrated into teams.
Provided training to new hires on office policies and procedures.
Organized training sessions to enhance employee skills and promote professional growth.
Developed communication protocols to streamline project updates and feedback processes.
Facilitated regular team meetings to enhance collaboration and information sharing.
Coordinated customer orders and invoices, streamlining vendor documentation processes.
Maintained purchase records, expense files, and administrative paperwork for TXAM PUMPS.
Scheduled meetings, service visits, and internal calendars across departments.
Managed office inventory and placed new supply orders.
Monitored inventory levels to ensure adequate supplies and minimize shortages.
Coordinated with suppliers to maintain optimal stock levels and reduce costs.
Monitored payments due from clients and promptly contacted clients with past due payments.
Implemented and maintained company protocols to facilitate smooth daily activities.
CHEMICAL SUPERVISOR
9 Months
CHAMPIONX | Dilley, Texas | 06.2021 - 03.2022
Managed daily chemical production operations, ensuring strict adherence to protocols for quality and safety.
Coordinated production schedules to enhance operational efficiency and consistently meet project deadlines.
Conducted regular safety audits to ensure compliance with industry regulations and standards.
Facilitated team meetings to foster open communication, effectively addressing production challenges.
Account Manager
7 Years 5 Months
MULITICHEM | THREE RIVERS , TX | 11.2013 - 04.2021
Managed daily operations of accounts, including developing new business opportunities.
Developed and implemented strategies to increase customer satisfaction and retention.
Reviewed account files for contract updates and renewal details to ensure compliance.
Evaluated potential risks for accounts and crafted solutions to mitigate challenges.
Monitored competitor activity within the industry to identify potential growth opportunities for accounts.
Negotiated contracts with vendors to ensure competitive prices on products and services provided by the company.
Partnered with technical staff and sales support team to identify appropriate solutions for complex issues and persuasively communicated technical features to customers.
Trained new account staff on procedures and customer standards.