Sales Force
Michael Garland
Sales Development
Elsberry,MO
Summary
Dynamic and results-oriented Sales and Business Development Professional with extensive expertise in Salesforce Administration, Sales Management, and Account Management. Adept at optimizing Salesforce functionality to streamline operations and drive revenue growth. Proven leader with a track record of exceeding sales targets and fostering strong client relationships. Skilled in market analysis, strategic planning, and trend forecasting to deliver actionable insights and competitive advantages. Exceptional communicator with a talent for training and developing high-performing teams.
Overview
7
7
years of professional experience
Work History
Sales Development Specialist
Concept Services
07.2024 - Current
- Developed strong relationships with key accounts, resulting in long-term partnerships and increased revenue.
- Optimized email templates for cold outreach, increasing response rates and engagement from prospective clients.
- Partnered with Customer Success team to ensure smooth handoff of new accounts post-sale, facilitating positive onboarding experiences for clients.
- Managed a diverse territory, adapting strategies to address unique market challenges and customer needs effectively.
Commercial Assistant
Interco
02.2024 - 07.2024
- Cultivate and manage client relationships, execute high-value trades, and negotiate profitable contracts, utilizing Salesforce to enhance partnership development
- Conduct comprehensive market analysis and trend forecasting to inform strategic trading decisions
- Leverage advanced data tools to make informed decisions, optimizing risk management processes
PARTNER ACCOUNT MANAGER
Abstrakt Marketing Group
11.2021 - 02.2024
- Spearheaded weekly Salesforce Administration training sessions, empowering team members and facilitating their certification in Salesforce Administration
- Developed monthly performance reports, showcasing pipeline-driven KPIs achieved through strategic client partnerships
- Collaborated with marketing, sales, and finance teams to ensure consistent partner success and alignment with organizational goals
- Implemented daily process improvements and provided individualized feedback to enhance employee performance
CORPORATE TRAINER
The Atherton Group
11.2019 - 10.2021
- Orchestrated team-building activities to foster cohesion and ensure alignment with brand values
- Identified and presented actionable sales improvement opportunities, driving revenue growth
- Utilized Salesforce to enhance customer data management, providing insightful analysis and recommendations
OUTBOUND CASINO SALES HOST
Hollywood Casino St. Louis
12.2017 - 10.2019
- Delivered exceptional guest services, managing high volumes of communication with casino patrons
- Generated quarterly player activity reports, identifying upsell opportunities to increase revenue
Education
No Degree - Minor in Marketing
St. Louis Community College
St Louis, MO05-2016
Skills
- Salesforce Administration
- HupSpot Proficiency
- Account Management
- Purchasing
- CRM Software
- Data Analysis
- Report Creation and Preparation
- Project Management
- System Implementation
- Microsoft Excel
- Sales Management
- Partnership Development
Accomplishments
Eagle Scout
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementPersonal development programs401k matchQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Software
Timeline
Sales Development Specialist
Concept Services
07.2024 - Current
Commercial Assistant
Interco
02.2024 - 07.2024
PARTNER ACCOUNT MANAGER
Abstrakt Marketing Group
11.2021 - 02.2024
CORPORATE TRAINER
The Atherton Group
11.2019 - 10.2021
OUTBOUND CASINO SALES HOST
Hollywood Casino St. Louis
12.2017 - 10.2019
No Degree - Minor in Marketing
St. Louis Community College
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