Activate KillDisk
Michael Garner
Pensacola,Florida
Summary
Responsible Technician with excellent troubleshooting and analytics skills. Highly effective in complying with safety requirements. Broad skills in maintenance and bench builds. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Analyst position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
Internal Technician
Advanced Technology Recycling
10.2022 - 01.2024
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Hood Technician
Express Oil Change & Tire Engineers
06.2019 - 08.2020
- Enhanced customer satisfaction by providing thorough vehicle inspections and identifying necessary repairs.
- Reduced vehicle downtime for clients by efficiently completing hood maintenance tasks in a timely manner.
- Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.
- Streamlined workflow in the garage, collaborating with other technicians to ensure smooth operations.
- Delivered consistent quality service by adhering to company policies, safety regulations, and industry best practices.
- Increased customer retention through exceptional communication skills when explaining complex technical concepts in layman''s terms.
Education
Bachelor of Science - Information Security
Pensacola State College
Pensacola, FL05.2022
Skills
- Equipment Maintenance
- Issue Analysis
- System Troubleshooting
- Blueprint Reading
- Operations Monitoring
- Quality Control
- Equipment Repair
- User Training
- Documentation and Reporting
Certification
- CompTIA Security+ as of June, 2022
- Mile2 Certified Digital Forensics Examiner as of December, 2021
- Mile2 Certified Disaster Recovery Engineer as of December, 2021
- Mile2 Certified Information Systems Security Officer as of December, 2021
- Test-Out Certified Ethical Hacker Pro as of December, 2021
Software
OpenVPN
Picea Mobile Wipe
Windows
MacOS
Microsoft Office
Affiliations
- Technology and Network Devices
- Cybersec and Infosec Concepts
- Collaborative Projects with Friends
Timeline
Internal Technician
Advanced Technology Recycling
10.2022 - 01.2024
Hood Technician
Express Oil Change & Tire Engineers
06.2019 - 08.2020
Bachelor of Science - Information Security
Pensacola State College
- CompTIA Security+ as of June, 2022
- Mile2 Certified Digital Forensics Examiner as of December, 2021
- Mile2 Certified Disaster Recovery Engineer as of December, 2021
- Mile2 Certified Information Systems Security Officer as of December, 2021
- Test-Out Certified Ethical Hacker Pro as of December, 2021
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