Michael Garner
Flagstaff,AZ
Summary
Highly-motivated leader with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Senior Enlisted Advisor
United States Marine Corps
Twentynine Palms, CA
02.2017 - Current
- Assessed readiness of subordinate units by conducting inspections and reviewing unit documentation.
- Counseled junior enlisted personnel on career development, professional growth, and personal issues.
- Conducted regular meetings with subordinates to discuss job performance objectives and goals.
- Monitored disciplinary actions taken against enlisted members for violations of regulations or orders.
- Participated in joint exercises with other military branches in order to evaluate readiness levels.
- Advised commanders on all aspects of command operations involving enlisted personnel.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Developed and implemented policies and procedures for efficient workflow.
- Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provide guidance and advice to senior military officers on enlisted personnel matters.
- Organized events designed to recognize outstanding achievements among junior enlisted members.
- Served as a liaison between commanding officers and subordinate units in order to resolve any disputes or grievances.
Training Non-Commissioned Officer
United States Marine Corps
Twentynine Palms, CA
02.2012 - Current
- Monitored trainees' progress during exercises and provided corrective measures when needed.
- Planned field exercises with focus on developing team cohesion among participants.
- Provided guidance to junior NCOs (supervisor level leadership) in order to ensure all tasks were completed accurately and efficiently.
- Conducted multiple classroom instruction sessions on various topics, such as military law, leadership development and safety regulations.
- Maintained records of attendance, test scores and other pertinent data related to training programs.
- Managed the system for tracking proficiency levels against established goals.
- Coordinated with outside vendors for specialized training requirements.
- Analyzed feedback from trainees regarding effectiveness of instruction methods used.
- Developed and implemented training plans for over 100 personnel.
- Instructed Marines in the use of weapons, equipment and tactics to enhance performance in combat situations.
- Served as mentor providing advice concerning career development options.
- Organized physical fitness activities to improve the health and strength of troops.
Emergency Operations Center Logistical Manager
United States Marine Corps
Twentynine Palms, CA
06.2008 - Current
- Responded to emergency calls after hours if necessary due to unexpected changes in water levels or other issues affecting the plant's operations.
- Performed additional tasks as requested by management or supervisors relating to call center operations.
- Responded promptly to emergency situations in order to minimize disruption of operations.
- Coordinated promotional activities with outside vendors such as event organizers, photographers, designers.
- Organized and managed community events to promote awareness of the organization’s services.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Established budgeting guidelines for freight transport expenses.
- Organized regular meetings with internal departments regarding logistical issues.
- Directed staff in loading and unloading cargo containers at port facilities.
- Developed and maintained relationships with vendors and suppliers to ensure timely delivery of products.
- Led and managed projects to support logistics efforts and plans.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Relayed information between drivers and recipients regarding ETA and potential delays.
Logistics Operations Chief
United States Marine Corps
Twentynine Palms, CA
07.2003 - Current
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted testing of software and systems to ensure quality and reliability.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Evaluated existing processes regularly for potential optimization opportunities.
- Participated in industry-related events and conferences to stay abreast of the latest developments.
- Created detailed plans for new projects or initiatives involving multiple stakeholders.
- Provided training and guidance to team members on operational procedures and best practices.
- Ensured compliance with all applicable laws, regulations and standards.
- Partnered with vendors to negotiate contracts for services related to operations.
- Managed daily operations of the contact center, including staffing, scheduling, and customer service.
Education
Bachelor of Arts - Criminal Justice
University of Arizona Global Campus
Tucson, AZ12-2023
Senior Enlisted Professional Military Education - Senior Level Leadership Training
Marine Corps University
Quantico, VA05-2022
Advanced School - Advanced Management Level School
Marine Corps University
Quantico, VA03-2019
Staff Non-Commissioned Officers School - Management Level School
Marine Corps University
Quantico, VA06-2015
Sergeants Course - Supervisory Level Training
Marine Corps University
Quantico, VA01-2010
Basic School For Logistical Operations Military Training - Embarkation
Logistics Embarkation School
Jacksonville, NC03-2004
Skills
- Excellent Communication skills to leadership and subordinates
- Experience utilizing MS Office
- Team builder, Friendly, Positive Attitude
- Attention to Detail
- Flexible and Adaptive
- 14 years experience leading, training, and developing subordinate personnel
- Dedicated to mission accomplishment
- Seasoned in briefing high level leadership
Accomplishments
- Recipient of the Meritorious Achievement Medal for 21 years of Honorable Service.
- 2 time recipient of the Joint Commendation Medal with recognition of combat service for exceptional service and support to multiple agencies while forward deployed.
- 2 time recipient of the Navy Marine Corps Commendation Medal in recognition of superior service to multiple units.
- 2 time recipient of the Navy Marine Corps Achievement Medal for note worthy performance of duties.
References
References available upon request.
Timeline
Senior Enlisted Advisor
United States Marine Corps
02.2017 - Current
Training Non-Commissioned Officer
United States Marine Corps
02.2012 - Current
Emergency Operations Center Logistical Manager
United States Marine Corps
06.2008 - Current
Logistics Operations Chief
United States Marine Corps
07.2003 - Current
Bachelor of Arts - Criminal Justice
University of Arizona Global Campus
Senior Enlisted Professional Military Education - Senior Level Leadership Training
Marine Corps University
Advanced School - Advanced Management Level School
Marine Corps University
Staff Non-Commissioned Officers School - Management Level School
Marine Corps University
Sergeants Course - Supervisory Level Training
Marine Corps University
Basic School For Logistical Operations Military Training - Embarkation
Logistics Embarkation School
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