Summary
Overview
Work History
Education
Skills
Timeline
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Michael Garrity

Parrish,FL

Summary

Knowledgeable Application Engineer evaluates and integrates software throughout sales cycle to drive meaningful solutions and increase sales. Collaborates with developer team, project managers and salespeople to implement application designs supporting customer needs and technical challenges. Offers product training, testing and continuous improvement for cost-effectiveness and market leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Connected Solution Application Engineer

Hillrom
05.2022 - Current
  • Conducted onsite management of Hillrom Technologies; over 500 Devices
  • Working with cross-functional teams, which include hospital points of contact and Hillrom teams such as; Technical Support, Project Management, Logistics, System Engineering, Product Development, Area Sales Managers, and Customer Success Managers
  • Updates and maintains device management process for smartphones via Mobile Device Management (MDM) Provides support and planning during upgrades and completes proper testing/validation of new feature sets.
  • Demonstrated leadership skills in managing projects from concept to completion

Based Care Specialist

PATIENT360: Values
10.2020 - 05.2022
  • Provided strategic advice and service to MIPS and APP eligible Clinicians to maximize quality measures
  • Manage Clinical Staff, Clinical Operations Directors, Medical Industry Professionals in various aspects of CMS related reporting.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions

ARFF Firefighter / Emergency Medical Technician

12.2015 - 05.2022
  • Crafted and implemented Department-wide training program in conjunction with upper-management, consisting of Life Safety, Property Conservation, and Incident Stabilization for over 250 personnel
  • Aided in the hiring process for managerial positions within the department, while conducting testing and certification for Lieutenant and Battalion Chief positions
  • Managed a crew of 6 person(s) with support from Station Officer to exceed standards set by the department and better support surrounding community
  • Effectively conducted NIMS ICS trainings and Incident Command throughout various events.

Help Desk Technician

Hewett Packard
03.2015 - 03.2016
  • Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I on both classified and non-classified systems
  • Maintain system capabilities by testing existing equipment and programs
  • Try out new systems and software
  • Train users on proper use of hardware and software
  • Manage and train Tier I support technicians

COMMISSIONED OFFICER

MARYLAND ARMY NATIONAL GUARD
12.2012 - 12.2015
  • Managed 35 personnel in the standards of excellence set forth by Department of the Army and UCMJ
  • Executed multiple missions delivered by BN level and above in various conditions successfully and under duress
  • Communicated effectively to all individuals in the Platoon through chain of command and span of control.

Education

Master of Business Administration -

Saint Leo University
Saint Leo, FL
03.2021

Bachelor of Political Science -

University of Rhode Island
Kingston, RI
12.2012

Skills

  • Data Analysis
  • Linux Environments
  • Change Management
  • Application Debugging
  • Engineering Standards
  • Solution Development
  • Database Management
  • Application Remediation
  • Application Maintenance
  • Compatibility Testing
  • Production Support
  • Interface Design and Implementation
  • Technical Troubleshooting
  • Efficiency Improvement
  • Application Installation
  • Software Application Testing
  • Software Quality Assurance

Timeline

Connected Solution Application Engineer

Hillrom
05.2022 - Current

Based Care Specialist

PATIENT360: Values
10.2020 - 05.2022

ARFF Firefighter / Emergency Medical Technician

12.2015 - 05.2022

Help Desk Technician

Hewett Packard
03.2015 - 03.2016

COMMISSIONED OFFICER

MARYLAND ARMY NATIONAL GUARD
12.2012 - 12.2015

Master of Business Administration -

Saint Leo University

Bachelor of Political Science -

University of Rhode Island

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Michael Garrity