Michael Garza
Tremonton,UT
Summary
Passionate and driven Technical Team Supervisor with over 7 years of experience in quality assurance. Demonstrated expertise in leading quality initiatives, driving process improvements, and maintaining customer satisfaction. Proficient in quality practices and procedures, with a focus on problem-solving and statistical analysis. Skilled in effective communication, establishing strong relationships with team members. Committed to developing team members, delivering exceptional results and contributing to a culture of continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Non-Destructive Testing Technician
PCC Structurals
07.2023 - Current
- Assist Quality Manager with audits.
- Ability to review and critique reports.
- Arrange inspection ques to identify work priority.
- Provide leadership and assistance to other technicians.
- Certifies product that is in conformance with customer specifications and maintains traceability to such certification as is applicable.
- Communicates closely with engineers on scrap, rework and process issues.
- Overlook Safety Management program to lead safe practices and procedures.
Technical Team Supervisor
Northrop Grumman
03.2021 - 07.2023
- Supervised and mentored three NDT technicians with schedule, daily assignments, and processes
- Set QA compliance objectives with team to ensure targets are achieved
- Perform and overlooked daily, weekly, monthly checklist to ensure system processes are completed
- Resolve diverse, highly complex problems across multiple areas and disciplines
- Completed multiple projects and program goals within established guidelines such as helping with relocation of NDT facility to new location and with system re-qualifying
- Responsible for leading team to achieve/maintain service level commitments: focus on quality and professionalism
- Maintain team competence by ensuring team skills or knowledge gaps are met with appropriate training and development
- Focused on quality trends, root cause, and corrective actions for products.
- Established clearly defined processes to meet customer's expectations all while contributing to safety goals, quality, and profitability.
NDT/Quality Assurance Inspector
Northrop Grumman
08.2015 - 03.2021
- Performed duties associated with administration of quality assurance provisions of contracts by designing, implementing, and maintaining risk-based surveillance program and assessment plan.
- Using statistical, quality data, and analysis evaluation, determined if products are compliant and meet contractual requirements
- Independently applied wide range of methods, principles, and practices related to quality/control assurance fields such as statistical analysis, control and sampling, and quality data analysis and evaluation to determine contractor compliance.
- Strong knowledge in measurement points and statistical methods to measure, analyze, and continuously improve processes
- Subject-matter expert in multiple inspections and processes
- Perform investigations of defective material and write corrective action and initiate process improvements as needed.
- Weld inspections on in-use tooling and fixtures using NDT and visual inspection methods.
- Supported preparation for hardware, software and system level audits.
- Assists with maintenance of Quality directives, policies, processes, procedures and metrics.
- Incorporated thorough and detailed QA knowledge in applying various methods and techniques for investigating, analyzing, and ensuring corrective action on complex quality problems
Education
Bachelor's - Business Management
Utah State University
Logan, UTSkills
- Over 7 years of specialized experience in quality assurance and non- destructive testing
- Build relationships and communicate effectively with all organization levels and with internal and external customers
- Demonstrate leadership abilities, including ability to coach, develop and mentor others
- Ability to drive change through creating, sustaining and improving standards and procedures
- Strong analysis and problem-solving skills, organizational skills and ability to focus on detailed work and meet deadlines
- Excellent communication skills highlighted by exceptional listening skills and effectively communicate information verbally
- Strong time management, organization, project management and prioritization skills; ability to multi-task among competing priorities
- Review quality assurance controls to ensure quality and adjust product audits
- Organizational skills and resilience - ability to handle pressure in high workload situations, prioritizing effectively and delivering against deadlines
- Excellent communication skills in establishing priorities and setting deadlines for critical responsibilities under management
Certification
- ISO 9001
- Radiography I/IINAS 410
- Ultrasonics I/IINAS 410
- GD&T
- Forklift
- Dye Penetrant I/IINAS 410
- IRT Limited I
- Film Interpretation
- Secret Clearance
- Titanium Chemical Processor
Timeline
Non-Destructive Testing Technician
PCC Structurals
07.2023 - Current
Technical Team Supervisor
Northrop Grumman
03.2021 - 07.2023
NDT/Quality Assurance Inspector
Northrop Grumman
08.2015 - 03.2021
Bachelor's - Business Management
Utah State University
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