Michael Gellert

Responsible for engaging new customers and building report to identify their automotive needs and buying ability.

Pre-qualified customers based on monthly income, down payment, credit score to match them with vehicles to purchase.

Maintained a high level of follow up communication to ensure the highest percentage of sales per month.

Utilized the ELeads system to organize customers and prioritize them based on their buying requirements and capabilities.

Worked with past customers on service and repair issues, coordinating with the on-site service department.

Consistently produced 10 to 20 sales per month.

• Improved website visibility through development and implementation of SEO strategies.
• Created and managed social media campaigns to increase brand engagement.
• Conducted market research to identify new opportunities and target markets.
• Optimized copy and landing pages for search engine marketing purposes.
• Produced and maintained Google rankings through high quality SEO implementation.
• Developed a proprietary system to deliver new patients to doctors through SEO, paid monthly.
• Sold advanced packages to physicians for top placements on the site.

• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Prepared and presented contracts and other legal documents to clients.
• Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
• Listed multiple properties on the MLS and successfully sold each respectively.
• Exceeded self set annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.

• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Managed accounts to retain existing relationships and grow share of business.
• Facilitated business by implementing practical networking techniques.
• Analyzed market trends to adjust pricing strategies accordingly, maximizing profitability without sacrificing customer satisfaction.
• Negotiated sales of brand new cars & SUVs to customers overseas.
• Negotiated the sale of hundreds of new vehicles from franchise dealers for sale overseas.
• Successfully navigated manufacturer/dealer agreements to maintain relationships and promote additional sales month after month.

• Successfully navigated high volume sales calls for new car leases on high-end luxury automobiles.
• Engaged phone customers to build report and identify the vehicles of interest.
• Worked with Reynolds and Reynolds auto leasing soft wear to produce accurate lease payments based off residual value, money factors, lease terms and credit approvals.
• Matched customers with franchise dealerships based on the car they wished to buy and their location in the USA.
• Worked with nationwide auto shipping companies to coordinate cross country transport to deliver brand new cars from franchise dealers to the customers.
• Maintained 18 to 22 sales per month.

• Responsible for engaging new customers daily to build report and fully understand their automotive needs and purchasing ability.
• Pre qualified customers based on their credit profile, money down, and monthly buying power.
• Matched buyers with the appropriate lenders based on their financial needs.
• Provided excellent service and product knowledge helping maintain referrals and repeat buyers.
• Consistently produced 15 to 20 sold cars per month.

• Responsible for engaging with customers to build report and identify their auto buying needs and capability.
• Landed customers on pre owned luxury cars based on their specific needs and buying power.
• Qualified customers based on income, down payment, and credit scores to align them with the best lender for their situation.
• Pre-qualified customers on pre owned luxury auto leases, financing and cash purchases.
• Successfully maintained high levels of customer service and consistent referral sales.
• Maintained a 14 to 18 cars per month average overall.

• Engaged with new customers building repor to better understand their needs in a vehicle and their ability to purchase.
• Pre-qualified customers based on credit and down payment.
• Successfully worked with new Lexus lease customers, prime lender clients, cash buyers, and subprime customers.
• Maintained high level of customer follow up engagements and maintained above average CSI scores.
• Continued to sell 12 to 15 new and pre owned Lexus each month.