Michael Gensel
Irvine,CA
Overview
4
4
years of post-secondary education
18
18
years of professional experience
Work History
Senior Operations Manager
Penske Logistics
Carson, California
09.2008 - Current
- Directed Penske Logistics warehouse operations and daily workflow alignment
- Managed transportation schedules and carrier coordination across supply chain lanes
- Led safety compliance reviews and reinforced OSHA standards
- Monitored inventory control, cycle counts, and distribution accuracy
- Trained supervisors on WMS procedures and customer service standards
- Reviewed KPI dashboards and operational reports for process improvement
- Partnered with clients and site leaders to resolve logistics issues
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Ensured compliance with safety regulations and company policies and procedures.
- Supervised other operations managers to enhance team performance. and coached other operations managers.
- Collaborated with cross-functional teams to develop process improvements that increased productivity.
- Designed and analyzed internal reporting systems and procedures for the company.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Provided guidance, support, and mentorship to junior team members.
- Negotiated contracts with vendors for materials or services needed by the organization.
- Motivated team members and devised strategies to improve workflow.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Conducted regular audits of systems and processes to detect potential issues or risks.
- Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.
- Advised senior leadership on potential changes or modifications needed for current processes and procedures.
- Drafted budgets, kept financial reports and presented results to supervisors.
- Implemented cost reduction measures without compromising quality standards.
Education
Master of Science - Business And Finance
Robert Morris University
Coraopolis, PA 09.2004 - 05.2008
Skills
- Inventory control
- WMS administration
- KPI reporting
- Budget forecasting
- OSHA compliance
- Warehouse operations
- Supply chain coordination
- Carrier management
- Vendor negotiation
- Process improvement
- Strategic planning
- Team leadership
- Problem solving
- Cross-functional collaboration
- Effective communication
- Capital project coordination
- Cost reduction
- Standard operating procedures
- Safety management
- Operational excellence
- KPI tracking
- Forecasting
- Procedure optimization
- Facility management
- Operations management
- Logistics management
- Profit and loss accountability
- Delegating work
- Hiring and onboarding
Timeline
Senior Operations Manager
Penske Logistics
09.2008 - Current
Master of Science - Business And Finance
Robert Morris University
09.2004 - 05.2008