Michael Gentner
Pickerington,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Field Service Technician
Breathing Air Systems
Reynoldsburg, OH
08.2023 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
Maintenance Technician
AZEK
Wilmington , OH
09.2021 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Wrecker Operator
Tow Management Group Moormans Towing
Xenia, OH
05.2018 - 09.2021
- Operated with safety and skill to avoid accidents and delays.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers and binders to secure load during transit.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Phlebotomist
Kettering Medical Center
Beavercreek, Ohio
09.2010 - 05.2018
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Conducted venipuncture and other CT procedures.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
Highschool Diploma -
Beavercreek High School
Beavercreek, OH06.2005
Skills
- Parts Lubrication
- Electrical Component Replacement
- Fire Safety Regulations
- Mechanical Repair
Timeline
Field Service Technician
Breathing Air Systems
08.2023 - Current
Maintenance Technician
AZEK
09.2021 - Current
Wrecker Operator
Tow Management Group Moormans Towing
05.2018 - 09.2021
Phlebotomist
Kettering Medical Center
09.2010 - 05.2018
Highschool Diploma -
Beavercreek High School