Michael George
Lab Specialist
Aiken,SC
Summary
Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces. Lab expert with 3 years of experience in preparation for and execution of laboratory tests. Manages supply inventory and operated machinery and medical equipment to administer and analyze diagnostic tests and treatments. Caring for patients with precision. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Meticulous and methodical document management professional with 5-year background in Nuclear environments. Coordinates files and maintains workflows in compliance with business, customer and project management needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
16
16
years of post-secondary education
6
6
Certifications
Work History
Lab Specialist
Savannah River National Lab
02.2021 - Current
- Safely work in a chemical development environment taking samples, transporting samples and maintaining laboratory documentation
- Enhanced collaboration among team members through regular communication and effective project management.
- Managed daily operations of the laboratory effectively, ensuring timely completion of tasks without compromising quality standards or safety protocols.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
Document Control Specialist
Savannah River Nuclear Solutions LLC.
02.2019 - 02.2021
- Worked with internal staff to process documents and sent for closing.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Trained new personnel regarding company operations, policies and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Utilized Scanners to scan and clean up project documents.
- Maintained up-to-date knowledge of software applications, ensuring optimal performance when creating or editing documents.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
- Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out.
- Improved money transactions efficiency by implementing streamlined processes and procedures.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Operations Specialist
Shaw Industries
01.2018 - 01.2018
- Measure, communicate, and improve group performance statistics and act as an agent to support improvement activities that achieve established improvement goals
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
Surveyor & Contractor
Site Masters
01.2017 - 01.2018
- Assisting the planning and quantity surveyor teams with progress and measurement of the works
- Provided expert witness testimony in court cases involving property disputes, effectively presenting survey findings to support client claims.
- Ensured legal compliance by adhering to local regulations, zoning laws, and property rights during survey projects.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Supported supervisors in coordinating schedules, allocating resources, and tracking progress towards project milestones for improved productivity levels across teams.
- Assisted in ensuring accurate measurements and proper material usage for optimal resource management on projects.
Customer Service Cashier
Reids
06.2010 - 05.2017
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Branchville High School
Associate of Applied Science - Engineering Technology
Orangeburg Calhoun Technical College
Orangeburg, SC 05.2001 - 05.2017
Skills
Sample Preparation
Chemical Handling
Laboratory techniques
Inspection documentation
Quality Control
Materials Testing
Product Inspection
Recordkeeping
Equipment Calibration
Customer Relationship Management
Data inputting
Data Entry Efficiency
Customer Service
Active Listening
Product Knowledge
Call Management
Digital file organization
Multitasking efficiency
Teamwork orientation
Archive management
Field data collection
Laboratory skills
Waste Management
Work Planning
Testing and repair
Certification
DOE Government Security Clearance: Q
Timeline
Lab Specialist
Savannah River National Lab
02.2021 - Current
Document Control Specialist
Savannah River Nuclear Solutions LLC.
02.2019 - 02.2021
Operations Specialist
Shaw Industries
01.2018 - 01.2018
Surveyor & Contractor
Site Masters
01.2017 - 01.2018
Customer Service Cashier
Reids
06.2010 - 05.2017
Associate of Applied Science - Engineering Technology
Orangeburg Calhoun Technical College
05.2001 - 05.2017
High School Diploma -
Branchville High School
DOE Government Security Clearance: Q
MSA Respirator, PAPR, & Bullard Qualified
Radiation Control Certified (RAD WORKER 2)
OSHA Laboratory Safety Qualified
Waste Generator Control Qualified
RCRA Qualified
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