Michael George
Windsor,United States
Summary
Experienced professional with over 30 years in the building material industry, seeking a career in Sales Management, Sales Operations, or Sales Enablement. Strong background in management with 20 years of proven leadership experience. Brings a wealth of knowledge and expertise to drive sales growth and optimize operational efficiency. Solid track record of success in Sales Management, Sales Operations, and Sales Enablement spanning 10 years. Well-equipped to deliver strategic solutions and foster strong client relationships.
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols.
Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.
Overview
40
40
years of professional experience
Work History
USPS Mail Delivery
USPS
05.2024 - Current
- Enhanced mail delivery efficiency by accurately sorting and organizing parcels.
- Proactively communicated with supervisors regarding any challenges faced during deliveries or improvements needed within the system for better results.
Inside Sales Account Manager
Builder's First Source
03.2023 - 02.2024
- Matched customers to products based on in-depth understanding of different business models and needs.
- Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
- Contributed to team success by helping train and motivate less experienced team members.
- Delivered informative and engaging product presentations, showcasing the value of our offerings to prospective clients.
- Demonstrated flexibility and adaptability by successfully managing accounts across various industries, showcasing versatility as an Inside Sales Account Manager.
Account Manager
Direct Lumber and Door
04.2018 - 03.2023
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Service Counter Manager
Sutherlands Lumber
07.2010 - 06.2015
- Manage all large ticket sales and customer complaints and returns
- Sell garage and shed packages as well as pole barns and decks
- Responsible for ordering from numerous vendors
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Conducted regular staff training sessions for product knowledge and sales techniques.
Store Manager
Sutherlands
07.2004 - 08.2007
- I was responsible for all financial decisions
- Responsible for meeting sales goals and achieving projections
- I was also responsible for hiring, training and doing employee evaluations
- I was responsible for $1,000,000 + in inventory and sales
Sergeant
US Army
05.1985 - 04.1989
- I was a Sergeant responsible for multiple 2 man teams
- I was also responsible for all of their training and development
Education
Bachelor of Arts - Economics
Colorado State University
Fort Collins, CO05-1992
Skills
- Negotiation
- Analytical Skills
- Communication
- Operations Management
- Merchandising
- Customer Service
- Customer Relations
- Inventory Management
- Sales
- Cashiering
- Safe driving
- Defensive driving
- Route planning
- Vehicle inspection
Timeline
USPS Mail Delivery
USPS
05.2024 - Current
Inside Sales Account Manager
Builder's First Source
03.2023 - 02.2024
Account Manager
Direct Lumber and Door
04.2018 - 03.2023
Service Counter Manager
Sutherlands Lumber
07.2010 - 06.2015
Store Manager
Sutherlands
07.2004 - 08.2007
Sergeant
US Army
05.1985 - 04.1989
Bachelor of Arts - Economics
Colorado State University
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