Michael German
New York
Overview
29
29
years of professional experience
Work History
Porter
Cadman Towers Inc
03.1997 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Resolved guest inquiries punctually and politely for professional customer service.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Completed sweeping, mopping, and window-cleaning.
Security Officer
Winfield Security
03.1996 - 02.1997
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma -
Franklin K Lane High School
Queens, NY06.1988
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Safety awareness
- Worksite safety
- Punctual and dependable
- Cleanliness and hygiene
- Heavy lifting
- Ensuring customer satisfaction
- Reliability and punctuality
- Inventory maintenance
- Supply stocking and organization
- Critical thinking
- Facility cleaning
- Janitorial duties
- General maintenance
- Safety and security
- Building maintenance
- Initiative and Self-motivation
- Trash pickup
- Work Planning and Prioritization
- Hand tool expertise
- Interpersonal skills
- Preventive Maintenance
- Dusting furniture
- Equipment repairs
- Power tools
- Hand tools
- Plumbing
- Power tool expertise
- Plumbing experience
- Building upkeep
- Decision-making
- Adaptable and flexible
- Flexible schedule
- Communication and interpersonal skills
- Trash collection and removal
- Hand and power tool operation
- Snow removal
- Operating heavy machinery
- Minor repairs
- Floor polishing and buffing
- Basic mathematics
Languages
Spanish
Native or Bilingual
Timeline
Porter
Cadman Towers Inc
03.1997 - Current
Security Officer
Winfield Security
03.1996 - 02.1997
High School Diploma -
Franklin K Lane High School
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