Summary
Overview
Work History
Education
Skills
Timeline
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Michael Giannasca

Chelsea,MA

Summary

Dynamic business owner and manager with a proven track record at Michael G’s Handcrafted Italian, excelling in operational efficiency and customer service. Successfully increased customer retention through strategic marketing and relationship building, while managing budgets and reducing costs. Skilled in team oversight and employee development, fostering a collaborative workplace culture.

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

38
38
years of professional experience

Work History

Owner/Manager

Michael G’s Handcrafted Italian
01.2020 - 05.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.

Chef/Manager

Sonny Notos Restaurant
12.1998 - 09.2019
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Owner

Paesano’s Pizza
09.1987 - 10.1997
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Education

Business

Chelsea High School
Chelsea, MA
01-1982

Skills

  • Customer service expertise
  • Operational efficiency in small businesses
  • Cultivating strong partnerships
  • Clear and concise communication
  • Business management
  • Project estimating
  • Staff management
  • Marketing
  • Team oversight
  • Staff hiring
  • Business development
  • Business launch
  • Business administration
  • Business marketing
  • Sales leadership
  • Employee development
  • Cost reduction
  • Budget development
  • Profit and loss

Timeline

Owner/Manager

Michael G’s Handcrafted Italian
01.2020 - 05.2025

Chef/Manager

Sonny Notos Restaurant
12.1998 - 09.2019

Owner

Paesano’s Pizza
09.1987 - 10.1997

Business

Chelsea High School

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Michael Giannasca