Michael Gibbs

• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Optimized performance by balancing systems and calibrating controls.
• Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
• Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.

• Built strong rapport with clients by understanding needs and clearly explaining products.
• Identified client needs, built relationships and overcame objections to drive sales.
• Helped resolve client problems quickly with superior customer service.

• Built strong rapport with clients by understanding needs and clearly explaining products.
•Resolved all issues efficiently and maintained a Top 5 customer engagement score in the Greater Atlanta area.
• Exceeded established monthly sales goals by 300%+.

• Sold new and used automobiles and other various insurance products to individuals using consultative selling techniques
  
• Maintained and organized a customer database of over 100 clients
• Performed initial client assessment and analysis to begin research process.
• Achieved revenue objective within the first 3 weeks on the sales floor

• Aided superiors in the planning, resourcing and execution of more than 120 mounted and dismounted operations.

• Led basic reconnaissance operations and reported enemy movements to commanding officers.
• Maintained accountability of $4,000,000.00 worth of equipment.